MSUAASF Range C - Academic Advisor

Minnesota State Colleges and Universities•Saint Paul, MN

About The Position

Metropolitan State University is hiring a full-time probationary Academic Advisor in the Academic Advising unit within Academic Affairs. The advisor serves an assigned caseload, supporting students with degree planning, navigating educational requirements, persistence, and successful course or degree completion. Advising is delivered through individual meetings and small-group counseling or consultation, both in person and through phone, email, remote technologies, and other appropriate approaches. Using advising models and culturally responsive strategies, the advisor helps students navigate program and university requirements and policies, degree planning and revision, graduation approval, and retention services in the context of their academic, civic, career, and personal development. The role requires broad knowledge of university curricula and requirements, transfer opportunities and equivalencies, learning strategies, advanced-study pathways, financial aid, support services, community engagement, and career resources. The advisor manages projects involving planning, assessment, decision-making authority, and accountability for continuous improvement in advising and student services. As a member and representative of an advising team, the advisor serves learners and contributes to practices that promote student success, inclusion, equity, and critical thinking. Some evening and weekend work may be required to meet student and program needs.

Requirements

  • Master’s degree and at least one year of professional experience advising students in an educational setting, or bachelor’s degree and at least two years of professional experience advising students in an educational setting.
  • Excellent oral, written, interpersonal, intercultural, and presentation communication skills.
  • Experience providing academic advising or other student support services by telephone, email, social media, video conferencing, or other innovative approaches to connecting with students.
  • Ability to work effectively in student record and customer relationship management systems, including compliance with FERPA and similar regulations.
  • Ability to learn, understand, and communicate complex information, including degree program requirements, prerequisites, and graduation requirements, to advise students in multiple degree programs.
  • Competence and commitment to serving an ethnically and culturally diverse student body.
  • Ability to work some evening and weekend hours to meet student and program needs.

Nice To Haves

  • Professional development related to serving non-traditional and diverse students, including topics such as anti-racism and inclusion.
  • Knowledge of and ability to apply advising theories and practices, including intrusive advising, developmental advising, and student success strategies.
  • Work experience in education at minority-serving institutions or similar contexts.
  • Experience with project management, program assessment, or regional accreditation sufficient to independently manage small-to-medium projects.

Responsibilities

  • Advise an assigned caseload of students on degree planning, educational requirements, persistence, and successful course or degree completion.
  • Provide one-to-one advising and small-group counseling or consultation in person and through phone, email, remote technologies, and other appropriate approaches.
  • Use advising models and culturally responsive strategies to help students navigate program and university requirements and policies, degree planning and revision, graduation approval, and retention support services.
  • Support students in the context of their academic, civic, career, and personal development.
  • Maintain broad knowledge of university curriculum and requirements, transfer equivalencies and opportunities, creative learning strategies, advanced-study pathways, financial aid, support services, community engagement, and career offices.
  • Manage projects involving planning, assessment, decision-making authority, and accountability for continuous improvement in advising and student services.
  • Represent and participate as a member of an advising team, contributing to student success, inclusion, equity, and critical thinking.

Benefits

  • Low-cost medical and dental insurance with affordable deductibles.
  • Employer-paid life insurance.
  • Short- and long-term disability coverage.
  • Pre-tax healthcare and dependent care accounts with a rollover option.
  • Confidential Employee Assistance Program for mental health, legal, and financial counseling.
  • 12 paid holidays.
  • Vacation and sick time.
  • Six weeks of Paid Parental Leave.
  • Pension Plan, 457(b) and 403(b) retirement accounts, and other investment options.
  • Professional development.
  • Tuition waivers for employees and their dependents.
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