Academic Advisor/Senior Academic Advisor (Biology)

Virginia Commonwealth University•Richmond, VA

7d•$55,000 - $65,000•Hybrid

About The Position

The Office of Student Services in the VCU College of Humanities and Sciences (CHS) is seeking applicants for an advising position at the Academic Advisor or Senior Academic Advisor level for Biology majors. This position aims to sustain an environment of effective academic advising for undergraduate students, supporting VCU's goal of providing high-quality learning and living experiences. The role will contribute to improving student engagement, graduation rates, and retention by providing essential resources and support. Depending on the unit assigned, this role will help improve the student-to-advisor ratio within departments and schools in the College of Humanities and Sciences. The incumbent will exercise professional judgment in interpreting university and college policies, providing accurate information to students and parents, and guiding students through graduation requirements. Confidentiality is paramount, and adherence to Title IX and FERPA protocols is required.

Requirements

Master’s degree from an accredited institution
A minimum of one year of professional experience in a college or university setting (for Academic Advisor)
3-5 years of relevant experience or equivalent combination of education, training, and experience (for Senior Academic Advisor)
Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU
Excellent written, interpersonal and oral communication skills
Ability to ask searching questions and practice active listening
Ability to foster a welcoming and supportive environment for students
Demonstrated experience providing academic, career, or individualized counseling in higher education (for Senior Academic Advisor)
Understand curricula information (including program of study and general education requirements) for areas of advising specialization (for Senior Academic Advisor)

Nice To Haves

Educational Background in the discipline of interest or related field (for Academic Advisor)
A minimum of 3 years professional advising experience or equivalent experience in a related career field (for Senior Academic Advisor)
Completion of coursework or training related to diversity, equity, and inclusion as well as topics related to leadership such as conflict resolution, coaching/mentoring, communication styles, or navigating change (for Senior Academic Advisor)

Responsibilities

Provide correct up-to-date information about all College and program-specific academic program requirements.
Provide correct interpretations of University and College rules and regulations.
Answer questions from parents and students about graduation issues.
Inform students about graduation requirements they lack and offer suggestions for completion, including possible substitutions or waivers.
Follow appropriate protocol for situations involving Title IX or FERPA.
Advise students regarding departmental, College, and University policies and procedures; programs of study; and the development of appropriate academic plans.
Write letters of recommendation and letters of support for student appeals.
Assist students in identifying their interests, abilities, skills and academic goals and in making decisions regarding their academic career.
Introduce students to opportunities that will enrich their academic experience, facilitate their academic and personal development, and support their educational success.
Teach students how to manage the college experience, navigate the University, make informed decisions, and assume responsibility for their academic success.
Identify and assist struggling or at-risk students.
Make appropriate referrals to other university resources.
Assist students in the online graduation checkout.
Participate in and provide feedback on training and professional development activities.
Participate in recruitment activities, programs, and initiatives (e.g., Open House, Preview Day).
Provide advising services to students during New Student Orientation.
Support departmental and University retention initiatives.
Contact continuing students who do not register for classes.
Document all advising interactions with students.
Maintain training on policies including Title IX and FERPA.
Maintain accurate and confidential records on students.
Use the Navigate advising platform to establish targeted student populations for more intensive advising.
Use DegreeWorks to determine a student's progress in completing degree requirements.
Meet all assigned advisees at least once a semester.