Academic Advising Coordinator

The University of Texas at AustinAustin, UT
Onsite

About The Position

The Academic Advising Coordinator will lead and coordinate all activities for Academic Advising Team 3. This role involves supervising advisors, advising undergraduate students, and acting as a liaison to facilitate collaboration between Student Affairs and the academic departments the Team works with. The Academic Advising Coordinator will serve as the primary liaison to the Department of Government.

Requirements

  • Bachelor's degree and eight years of experience working with college students or in an academic advising capacity OR Master's degree and six years of experience OR Doctoral degree and four years of experience.
  • Accuracy and Attention to Detail
  • Decision Making and Critical Thinking
  • Effective Communications
  • Initiative
  • Interpersonal Relationships
  • Problem Solving
  • Service Excellence
  • Teamwork
  • Relevant education and experience may be substituted as appropriate.
  • If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.
  • You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.
  • Documents need to be presented no later than the third day of employment.

Nice To Haves

  • More than the required experience/qualifications.
  • Experience advising in a UT Austin Liberal Arts unit and strong working knowledge of Liberal Arts advising practices and policies.
  • Experience supervising professional or student staff and/or volunteers.
  • Demonstrated leadership at the College and/or University level.

Responsibilities

  • Provide comprehensive leadership to and supervision of an academic advising team, including hiring, evaluating, and fostering development of staff.
  • Monitor and assist in new advisor training and continuing education of staff, taking ownership for team efficacy and efficiency.
  • Coordinate academic advising services for undergraduates among advisors on the team and with academic department/s the team is embedded with.
  • Serve as a lead advisor for academic department/s the team is embedded with.
  • Liaise with Liberal Arts Student Affairs administration on human resources, budgetary, and other matters.
  • In collaboration with COLA advising leadership, create, develop, and implement college-wide advising policies and procedures.
  • Complete special projects as assigned by the Director of Advising and the Associate Dean for Student Affairs.
  • Provide essential input on curriculum matters and communicate with faculty leadership, course scheduling staff, and degree audit staff.
  • Liaise with appropriate unit administrators to ensure course access and availability for undergraduate students.
  • Act as a liaison between students and department faculty, advise department faculty of policies and resources related to student support and academic concerns.
  • In collaboration with unit staff and faculty, initiate and/or enhance unit-specific or joint programs, projects, organizations, or other co-curricular opportunities.
  • Help students identify and pursue educational, life, and career goals.
  • Work with students to develop a plan to timely graduation incorporating course selection, co-curricular and extracurricular opportunities, and university programs and services tailored to meet their academic/career interests.
  • Work with students experiencing academic difficulty to identify barriers to academic success and strategize action steps, tools, and resources to address.
  • Create SUCCESS Agreements with students.
  • Encourage student behaviors that develop independence, problem-solving skills, personal well-being, and growth.
  • Make appropriate referrals to department, College, University offices and resources.
  • Participate in the College of Liberal Arts New Student Orientation activities as assigned.
  • Develop educational materials/advising aids for the department.
  • Advise incoming first year and transfer students at spring, summer, fall, and August orientation.
  • Review student records, educate on resources, tools, course selections, and academic options.
  • Provide registration support to students as they enroll in classes for their first semester at UT Austin.
  • Serve as point of contact for prospective students via Admissions and the President's Office for student issues/concerns.
  • Increase knowledge, skills, and abilities through continuing education and professional development.
  • Attend meetings/training sessions related to UT, higher education, academic advising, and departments/credentials supported.
  • Attend monthly College Advisors Meetings (CAM’s), monthly Academic Counselors Association (ACA) meetings, and college professional development activities.
  • Advise students during registration and add/drop periods at the start of each semester.
  • Assist students with semester course selection, verify course applicability and progress to degree.
  • Support all UT students who need assistance to enroll in department courses, respond to registration inquiries, and work to resolve class availability and time conflict issues.
  • Clear advising holds, assist students with restricted/individual instruction courses.
  • Manage course closing limits, reservations, priorities, waitlists, and prerequisite checks.
  • Collaborate with department staff and faculty leadership regarding all registration and class matters.
  • Uphold department registration policies including waitlists and prerequisite system.
  • Responsible for understanding and communicating requirements and academic options to facilitate student progress to degree and pursuit of academic goals.
  • Establish rapport and counsel students on educational opportunities and initiatives.
  • Provide information about degree requirements, academic policies, and institutional rules/regulations; answer students' questions, give them support, and empower them to make informed academic decisions and navigate the University.
  • Assist students with petitions and overrides; create and update degree profiles; keep clear, accurate notes on student interactions; and track student contacts.
  • Maintain and strengthen the undergraduate academic programs the team supports by participating in meetings and decision-making, providing performance metrics and input, and assisting with administrative tasks as needed.
  • Act in a leadership or support role to carry out projects, programs, activities, and events.
  • Assist in responding to inquiries by email and other means from students and other constituents (faculty/staff, families, the general public).
  • Contribute to advising team and department informational and promotional materials distributed via email or other means.
  • Act as a liaison for Student Affairs and the department/s on and off campus.
  • Serve on committees, working groups, or advisory boards as needed.
  • Serve as a staff facilitator or mentor (to a First-Year Interest Group, Transfer Interest Group, etc.) as needed.
  • Assist with departmental programming focused on undergraduate students.
  • Volunteer for department/college/university events and programs (Gone to Texas, Explore UT, etc.) and ensure adequate team representation at student focused departmental and Student Affairs events.
  • Represent department and team at VIP and other outreach events as requested.
  • Support other UT, Liberal Arts, and Student Affairs objectives.
  • Cross train and support each other to maximize resources across the unit and ensure students are served.
  • Other related functions as assigned.

Benefits

  • Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
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