AAA Roadside Assistance Driver

AAA Mid-Atlantic•Oklahoma City, OK

20h•Onsite

About The Position

AAA Oklahoma City is seeking full time drivers to join our Roadside Assistance team. We are looking for dependable and empathetic individuals who truly love to help others whether it's changing a flat tire, jumpstarting a car battery, and don't mind working outside in various weather conditions. AAA offers a competitive compensation package, a generous PTO plan, an excellent 401k plan and company match, and outstanding health insurance benefits. Overtime and monthly bonus opportunities available. This position is for a Mobile Battery Technician. NO CDL is required and Paid Training is provided. AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly 7.4 million members in 13 states including Washington, D.C. The company has created an environment where associates can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. They are dedicated to keeping their Associates fulfilled and helping them feel secure. With such a diversity of products and services, Associates have the opportunity to fulfill customer needs while growing their own career. ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. ACA is committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable them to meet their goals and support their values while serving Members and customers. They strive to attract and retain candidates with a passion for their work and encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Work from home or remote positions require primary residence within the footprint that AAA Club Alliance Inc. operates, which includes Washington DC and 13 states: Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia. AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. Inquiries for reasonable accommodation can be directed to [email protected].

Requirements

Must be at least 21 years old
Completion of a high school diploma or equivalent.
Possess and maintain a valid driver's license for the state where you reside; and maintain all state and local licensing requirements.
Ability to pass a physical examination as required by Department of Transportation and/or Company policy.
Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.
Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.
Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle.
Communicate effectively in writing, verbally, via email and using assigned technology such as GPS (Global Positioning Systems).
Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required. (May need to adjust your schedule to attend training).

Nice To Haves

3 years of experience in an automotive/mechanical environment, or technical school or a minimum of 3 years of experience in a sales and/or customer service role is preferred.

Responsibilities

Provide lock-out, fuel delivery, battery jump starts and tire change services.
Sell and install car batteries (Mobile Battery position only).
Communicate with members effectively to keep them informed and to ensure their safety.
Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.
Conduct vehicle and equipment inspections to ensure safe operating condition and adequately secured at all times.
Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.

Benefits

Competitive base rate of $20.25/hour, paid bi-weekly
10% shift differential for working 2nd shift
Opportunity for overtime during peak season
Individual monthly bonus potential
Over 3 weeks of Paid Time Off may be accrued during the first year of employment
8 Paid Holidays
401(k) plan with company match up to 7%
Medical, Dental, Vision and Prescription Coverage effective 30 days after hire
Tuition reimbursement up to $5250/year and professional certifications
Complimentary AAA membership (inclusive of product & service discounts)
Paid Training
Uniforms and tools provided
Up to 2 weeks Paid parental leave
Company provided volunteer opportunities + 1 volunteer day per year
Continual learning reimbursement up to $5,250 per year