A/R Collection Specialist

NCC/ProMax • San Juan, PR

3d • Onsite

About The Position

We are seeking an Accounts Receivable Collection Specialist to join our Accounting team. This position requires knowledge of and practical application of sound business-to-business collection principles and practices. The Accounts Receivable Collection Specialist will be responsible for Accounts Receivable and all other aspects of collections, including analyzing and resolving billing issues and reducing accounts receivable delinquency. This position will be based in our Puerto Rico office.

Requirements

• 2+ years of accounts receivable or general accounting experience
• Strong understanding of AR processes and collections best practices
• Proficiency in accounting software (NetSuite preferred)
• Intermediate Excel skills
• Strong attention to detail and organizational skills
• Excellent communication and problem-solving abilities
• Fluent in spoken and written English

Nice To Haves

• Spanish is a plus

Responsibilities

• Monitor customer accounts to ensure timely payment and follow up on outstanding balances.
• Apply customer payments (checks, ACH, e-checks, and credit cards) in a timely manner
• Execute strategic collection efforts for assigned U.S. client accounts
• Maintain accurate AR aging reports and account records
• Communicate professionally with customers about billing and payment issues
• Assist with the month-end close for accounts receivable
• Support audits by providing AR documentation as required

Benefits

• Competitive pay
• Unlimited PTO
• Comprehensive benefits package, including health, dental, and vision insurance.
• 401(k) plan with company match.
• Professional development opportunities and continuous training.
• A supportive and dynamic work environment with opportunities for growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed