A La Carte Server

River Oaks Country Club•Houston, TX

13d•Onsite

About The Position

The A La Carte Server is responsible for delivering exceptional dining experiences to members and guests throughout the Club's dining venues, ranging from fine dining to casual and family-oriented environments. This role requires a passion for hospitality, attention to detail, and a strong commitment to service excellence. A thorough and continually developing knowledge of food, beverage, and club offerings is essential to providing personalized service and creating memorable experiences for the membership.

Requirements

Maintain a current TABC and Texas Food Handler Certification
At least 3 years’ experience in upscale dining, private club, hospitality, restaurant, or resort service preferred
Extensive knowledge of food, wine, beer, spirits, and service etiquette
Fluent English speaker
Experience using Point-of-Sale (POS) systems
Professional appearance and positive attitude
Ability to work flexible schedules, including evenings, weekends, holidays, and special events

Nice To Haves

Able to work well without direct supervision
Aware, astute and pro-active
Cool under pressure; You listen and think before reacting
You follow the ROCC steps of service with the Member’s best experience in mind
You are dedicated to exceeding Member and team expectations
Behaves in the spirit of proactive and genuine hospitality and service

Responsibilities

Complete all opening, running and closing duties accurately and efficiently
Set-up dining areas and patio according to anticipated member counts and club standards
Welcome, greet and seat members as needed
Present menus in a timely fashion and confidently communicate daily specials and featured items from the kitchen and bars
Make recommendations and suggest food, wine, cocktails, and specialty pairings to enhance the dining experience
Accurately record confirmed Member orders and input them in a timely fashion correctly into the Point-of-Sale (POS) system
Coordinate effectively with culinary and beverage teams to ensure accurate and timely service
Serve the membership according to the ROCC A la Carte Steps of Service and established Club standards
Maintain and organize all tables and front of house areas throughout service
Ensure member charges are properly and accurately recorded
Organize and restock all service areas as per running and side duties
Assist with the set up and breakdown of buffets and events as needed
Perform all other duties as assigned