988 Mental Health Counselor

Helpline CenterSioux Falls, SD
Onsite

About The Position

Mental Health Counselors provide evidence-informed crisis intervention, brief supportive counseling, suicide prevention, information & referral and follow-up services to individuals who contact the Helpline Center through 988 in emotional distress, with substance use issues or with suicidal ideation. Counselors interact with clients by telephone, SMS text messaging, and/or web chat. The position provides an opportunity to practice a wide range of clinical skills, and knowledge of the expanding field of behavioral health.

Requirements

  • Master’s Degree in counseling, social work, psychology, or related field required or ability to obtain Master's degree within four weeks of hire date
  • Comfortable working independently and as part of a team in a collegial group environment
  • Strong oral and written language skills
  • Working knowledge of computers and software programs
  • Proficient keyboarding skills
  • Acceptable background check

Nice To Haves

  • Additional experience working in mental health counseling or mental health crisis strongly preferred

Responsibilities

  • Provide evidence-informed crisis intervention
  • Provide brief supportive counseling
  • Provide suicide prevention services
  • Provide information & referral services
  • Provide follow-up services to individuals contacting the Helpline Center through 988 in emotional distress, with substance use issues or with suicidal ideation
  • Interact with clients by telephone, SMS text messaging, and/or web chat

Benefits

  • Shift differentials
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