988 Clinical Director

The Hire • East Providence, RI

52d

About The Position

Community Care Alliance seeks a highly qualified candidate for 988 Director. This role requires a demonstrated capacity to lead complex systems, including managing large and diverse teams, executing multiple high-level projects, and building relationships with stakeholders. The ideal candidate will articulate and adhere to a program's mission, vision, and values, with experience in strategic planning, program design, or expansion. Exceptional writing abilities, advanced proficiency in budget management, and data analysis are essential. A demonstrated commitment to addressing systemic challenges in suicide prevention and crisis intervention through an anti-oppression lens is required, as is the ability to flourish in high-acuity, 24/7 programs. Strong interpersonal and communication skills are crucial for interacting with colleagues, supervisees, and clients.

Requirements

• Master's degree in social work or related field, with independent licensure preferred.
• Can substitute education and/or licensure with a master's degree and 10+ years of leadership experience in human services, social services, or adjacent.
• 3-5 years of director-level leadership experience
• Experience managing crises strongly preferred, in settings such as behavioral health treatment programs, emergency services, homeless shelters, crisis centers, or similar
• Demonstrated capacity to lead complex systems -- i.e., proven ability to manage large and diverse teams, to execute multiple high-level projects simultaneously, and to build relationships with multiple internal and external stakeholders
• Ability to articulate and adhere to a program’s mission, vision, and values, evidenced by experience with strategic planning, program design or expansion, or similar
• Exceptional writing abilities
• Advanced proficiency in managing budgets and in analyzing and applying data and outcomes measures
• Demonstrated commitment to addressing systemic, community, and individual challenges in suicide prevention and crisis intervention through an anti-oppression lens
• Proven ability to flourish in high-acuity settings and in 24/7 programs
• Strong interpersonal and communication skills with colleagues, supervisees, and clients

Responsibilities

• Provides direct supervision to the 988 clinical and compliance managers
• Engages in routine evaluation of program needs and develops policies and procedures accordingly
• Coordinates with various administrative departments (HR, payroll, finance, IT, etc.) to ensure the program is appropriately resourced and aligned with the agency’s mission and values
• Oversees compliance to contract and accreditation requirements
• Communicate progress toward key metrics with internal and external stakeholders via data and outcomes reports, care coordination agreements, and other written reports
• Participates in contract oversight meetings, division and agency leadership and staff meetings, and other committees as assigned
• Leads program staff meetings
• Participates in outreach opportunities to promote 988 services and ensure program coordination and access

What This Job Offers

• Job Type: Full-time
• Career Level: Director