911 Telecommunicator

Le Sueur County•Le Sueur County, MN

About The Position

Le Sueur County Sheriff’s Office is hiring a full-time 911 Telecommunicator. This protective-services role coordinates incoming emergency and non-emergency communications and supports public safety personnel. The telecommunicator receives calls and texts, dispatches and monitors responders, and makes decisions using a significant degree of independent judgment under the limited supervision of the 911 Communications Supervisor. The position also provides backup operation for detention facility security controls and performs related work as assigned. The role involves frequent exposure to high-stress situations and requires performing multiple tasks under pressure and within critical time constraints. It includes operating communications, dispatch, mapping, records, alerting, and security systems; providing callers with CPR instructions when needed; and maintaining records of calls and radio traffic. The telecommunicator may provide credible testimony in criminal and civil proceedings, train and mentor new staff as requested, and participate in ongoing professional development and training. The starting wage is $27.33 per hour, with a salary range of $27.33–$38.68 per hour. Benefits include health insurance, life insurance, a retirement plan, vacation, sick and holiday pay, and other voluntary benefits. Applications are open until filled; applications will be reviewed November 4, 2026.

Requirements

High school diploma or equivalent.
CPR/first aid, first responder, and defibrillator certification.
Successfully pass a psychological evaluation and background check.
Valid driver’s license and ability to drive in Minnesota.
Comply with federal and state laws and organizational and departmental policies and regulations.
Submit to fingerprinting and FBI and Minnesota BCA fingerprint checks.
Type proficiently.
Obtain and maintain Telephone Cardiopulmonary Resuscitation (T-CPR) training and certification.
Complete required mandated training and maintain certifications on an ongoing, scheduled basis.

Nice To Haves

Associate or technical degree in criminal justice, law enforcement, or a related field, or an equivalent combination of education and experience.

Responsibilities

Receive emergency and non-emergency 911 calls and texts, and respond to requests for law enforcement, medical, fire, and rescue services according to established policies.
Prioritize calls by gathering and evaluating relevant information from available sources and perform multiple tasks under pressure and critical time constraints.
Dispatch fire, law enforcement, and ambulance personnel; monitor radio channels and talk groups; process officer service requests; and update responding units throughout incidents.
Provide public-service information, make referrals to appropriate mental health resources and public or governmental agencies, and give callers telephone CPR instructions when needed.
Use paging systems, computerized mapping systems, computer-aided dispatch, records management, mobile data, and local, state, and national computer systems.
Query and interpret criminal histories; process warrants, missing persons, stolen property, alerts, and related records; and maintain dispatch information and logs of radio and telephone traffic.
Operate community notification and public alert systems, including IPAWS, and send alerts during imminent danger or emergencies affecting public health, safety, or welfare.
Monitor and operate security controls, alarms, camera systems, and emergency man-down systems; control doors, gates, and garage doors at the Justice Center and other County buildings.
Troubleshoot computer system problems and assist responding units with directions and vehicle-location monitoring.
Provide credible testimony in court, attend and testify in criminal and civil proceedings, and give verbal accounts of observations, actions, and findings made while on official duty.
Promote a diverse, culturally competent, and respectful workplace; interact and communicate effectively with employees, supervisors, partner organizations, and customers.
Train and mentor new staff as requested, participate in professional development and required training, and collaborate with employees and departments in other counties and states.
Attend work during regularly scheduled hours and perform the physical and mental demands of the position.