Part-Time Experienced 911 Police, Fire & EMS Dispatcher (LTE)
About The Position
We are looking for individuals with current or recent 911 dispatching experience to join our team as Limited Term Employees (LTE). This part-time position offers flexible scheduling, requiring a minimum of 10 hours per month. The role involves operating communications equipment to receive and dispatch police, fire, and medical emergency calls via telephone, electronic, and radio. Responsibilities include answering and routing calls, operating radio dispatch positions, inputting data into computer terminals, completing electronic incident forms, and maintaining documentation of all communications. The dispatcher must have geographic knowledge of the county to ensure proper routing of incident information and verify data accuracy on visual screens. Record maintenance, teletype message handling, and potential testimony at adjudication hearings are also part of the duties. This is an LTE position, meaning no benefits are provided.
Requirements
- Minimum of 1 year telecommunicator experience in a Public Safety Answering Point.
- High School Diploma or GED equivalent.
- Current certifications for the courses required in Operator I.
- One (1) year of documented experience in a dispatch operation.
- CPR certified.
- Current Emergency Medical Dispatch certification.
- Current Transactional Information Management Enforcement (T.I.M.E.) State certification.
- Ability to operate a keyboard and telephone equipment.
- Ability to pass CritiCall test.
- Ability to accurately obtain information over the telephone from callers.
- Ability to maintain emotional stability in stressful situations.
- Ability to comprehend and carry out departmental rules, regulations and procedures.
- Ability to maintain security and confidentiality.
- Ability to record computer data rapidly and accurately.
- Ability to establish and maintain effective working relationships with staff and the public.
- Ability to familiarize oneself with incidents relating to critical public safety activities.
- Ability to understand and follow written and oral instructions.
- Ability to work the required hours of the position.
Nice To Haves
- Knowledge of, or the ability to learn, area geography and an awareness of community events.
- Knowledge of and ability to utilize a computer and the required software.
- Ability to orally communicate effectively and precisely, both orally and in writing.
Responsibilities
- Operates communications equipment that receives and dispatches police, fire and medical emergency calls via telephone, electronic and radio dispatch equipment.
- Dispatches a minimum of one position.
- Answers and routes telephone calls and messages of emergency and non-emergency nature to the proper public service agency.
- Operates radio dispatch positions.
- Uses data input procedure on multiple keyboard terminals to assure data is properly transmitted to the computer.
- Completes electronic incident forms.
- Maintains documentation of all communications transmitted and received by radio into electronic databases.
- Assures proper routing of incident information through geographic knowledge of the county.
- Verifies on visual screen (video display terminal) with call incident information to assure data was correctly transmitted.
- Maintains records and data in accordance with departmental rules.
- Routes, transmits and interprets teletype messages.
- Testifies at adjudication hearings as necessary.
Benefits
- No benefits given with the role.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
