911 Emergency Telecommunications Dispatcher

Town of Brookline•Brookline, WA

3d•Onsite

About The Position

The Brookline Public Safety Communications Center is seeking dedicated and passionate individuals to join their team as full-time Emergency Telecommunications Dispatchers. As a 911 dispatcher, you will play a crucial role in ensuring the safety and well-being of the community by coordinating emergency responses and providing vital support to public safety personnel. The position offers a competitive salary, excellent health and retirement benefits, vacation time, and personal days. It is a dynamic work environment where team members handle multiple incidents simultaneously in a fast-paced setting, making a real difference by coordinating police, fire, and ambulance activities during emergencies.

Requirements

High School Diploma or GED.
Ability to handle multiple incidents simultaneously in a stressful environment.
Superior keyboard, computer, and communication skills.
Must be available to work all shifts, including nights, weekends, holidays, and mandatory overtime.
Candidates must undergo a thorough background investigation, including employment, financial, and criminal checks.
Candidates for the Emergency Telecommunications Dispatcher position must successfully pass a computer-based pre-employment assessment in order to be considered for employment.

Nice To Haves

Experience: Preferred but not required.

Responsibilities

Transmit requests for service to the appropriate location and deploy public safety personnel and equipment.
Announce call letters, respond to complaints calmly, and keep dispatched personnel informed of all relevant facts.
Operate various public safety communications equipment, including radios, telephone systems, computer systems, and more.
Acquire a thorough understanding of the community's layout to maximize dispatch accuracy and speed.
Utilize CAD systems, monitor fire and police digitizer systems, CCTV, and NCIC/CJIS computer systems.
Assist other personnel in operations duties and perform any other tasks assigned by the Chief of Police or Commanding Officer.