911 Director

Ware County Government•Waycross, GA

8d•Onsite

About The Position

This position is responsible for planning, directing and supervising the overall operation of the 911-E emergency dispatch system for the county. The purpose of this position is to plan and direct the operations of the communications center. Successful performance helps ensure the protection of community life and property and affects the public image of the county government.

Requirements

Knowledge of applicable federal, state and local laws and departmental policies and procedures.
Knowledge of emergency telecommunication systems.
Knowledge of the geography and road system of the county.
Knowledge of the geography and public safety agencies of surrounding counties.
Knowledge of the radio codes used in public safety work.
Knowledge of management and supervisory techniques and procedures.
Skill in supervising and training others.
Skill in the operation of radio/communications equipment.
Skill in written and oral communication.
Skill in dealing with the public.
Skill in maintaining records and preparing reports.
Skill in making decisions accurately and rapidly.
Skill in the operation of computers.
Ability to meet current requirements set forth in the Georgia Mandate Law Enforcement Training Act/Peace Officer's Standards and Training Act.
Possession of or ability to readily obtain a valid driver's license issued by the State of Georgia for the type of vehicle or equipment operated.

Responsibilities

Plans, directs and organizes the work of the 911-E emergency dispatch system, which serves county public safety agencies.
Plans, organizes and supervises the maintenance and operation of the communication system.
Coordinates public safety activities with those of telephone service providers, surrounding communities, and state agencies.
Plans for the training of departmental personnel and the general public to enhance 911-E system operations.
Responds to citizen complaints and inquiries.
Speaks to school and civic groups on public safety issues.
Prepares the departmental budget; monitors expenditures under the current budget.
Develops and maintains standard operating procedures for the department; reviews daily activity reports.
Maintains all equipment, including terminals, computers, recorders, and other communications system devices.
Monitors the maintenance of communication records, including the filing of tapes for court procedures.
Oversees the purchase of equipment and supplies.
Prepares and files various reports on departmental activities.
Attends training workshops, seminars and conventions as necessary.
Performs other related duties as assigned.