911 Call Center Clinician

The Affiliated Sante Group • Timonium, MD

6h • $32 - $35 • Onsite

About The Position

Santé is seeking Part-Time 911 Call Center Clinicians to work with our crisis intervention team in Timonium, MD! We are seeking a candidate to work currently available shift: Tuesdays, 8:30am-4:30pm. As a 911 Call Center Clinician, you will work directly with 911 dispatchers and first responders and provide support to clients who are experiencing a crisis by assessing, evaluating, and performing crisis intervention techniques to effectively stabilize and de-escalate the situation. Come be a part of the rapidly expanding field of mental health first responders in this groundbreaking program! By providing hope-filled care to those in crisis, you will make more than a living, you will make a difference. This is an In-Person role. NOT REMOTE!

Requirements

• Master’s Degree in Social Work, Counseling, or a related field of study with at least three (3) years of related experience.
• Current licensure in the State of Maryland (LMSW, LGPC, LCSW-C or LCPC).
• Valid driver’s license and proof of current automobile insurance.
• Ability to work one or both available shifts: Monday 8:30am-4:30pm, and Thursday 8:30am-4:30pm.
• This is an on-site position based out of our Timonium, MD office.

Responsibilities

• Work in the 911 center alongside 911 call takers and dispatchers to divert appropriate behavioral health calls.
• Perform crisis intervention techniques.
• Conduct environmental risk and safety assessments.
• Partner with call center dispatchers, law enforcement, and other community providers in a dynamic, multidisciplinary environment.
• Effectively communicate clients’ needs while making internal agency or community referrals.
• Educate individuals about mental health, substance abuse, available community resources, and the agency’s services.
• Complete documentation in an accurate and thorough manner.

Benefits

• Generous sick leave.
• Employee Assistance Program – Confidential support for life's challenges.
• Wellness Perks – Annual wellness initiatives and access to the Calm App.
• Recognition & Rewards – Through our Awardco platform and referral program.
• Exclusive Discounts – Enjoy deals through FunEx and more.
• Training & Growth – Ongoing development programs and career advancement opportunities.
• Culture of Purpose – A welcoming, inclusive environment where you belong.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level