9-1-1 Emergency Communications Dispatcher Trainee
About The Position
These positions are contingent upon final funding approval and may be subject to change. Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Bring your enthusiasm for serving the community to the Bureau of Emergency Communications (BOEC) as an Emergency Communications Dispatcher Trainee (EC Dispatcher Trainee). EC Dispatcher Trainees receive paid training that will provide you with the skills needed to answer 9-1-1/non-emergency calls and dispatch police, fire, medical and mental health responders. No previous experience is expected nor required. The work of 9-1-1 is fast-paced and rewarding but often performed under stressful demands for speed and accuracy. We routinely assess our employees’ work, providing feedback and training to ensure that we are delivering quality service to the public and to our partner agencies.
Requirements
- Possess a high school diploma or GED
- Be at least 18 years old at time of hire
- Type 40 Net Words Per Minute (wpm) with 90% accuracy
- Meet all the requirements indicated in the supplemental questions
- Ability to pass a background investigation through the Criminal Justice Information Services System
Nice To Haves
- Previous experience working in this position at a 9-1-1 center within the last year
Responsibilities
- Answer 9-1-1/non-emergency calls
- Dispatch police, fire, medical and mental health responders
- Work independently with minimal supervision
- Assist in training new employees
Benefits
- Language Pay Premium Eligible
- Full-time paid training program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
