3rd Party Field Service Technician

Energy Transfer•Longview, TX

About The Position

USA Compression Partners, LP provides natural gas compression services to upstream and midstream energy companies. The 3rd Party Field Service Technician (Retail/3rd Party AMS) services and maintains customer-owned compression equipment and reports to the 3rd Party Services Supervisor. Working with minimal supervision and significant autonomy, the technician performs scheduled maintenance safely, maintains customer relationships, and provides first-line equipment troubleshooting support. The role contributes to a safe, professional, and positive work environment aligned with the company's Pillars culture. The workday involves driving a USA Compression service vehicle to customer locations to perform repair and maintenance activities. Work environments vary between indoor compressor stations and outdoor sites, with potential exposure to changing weather, high noise, and hazardous chemicals or materials. Safety is emphasized when working with heavy equipment and machinery.

Requirements

Technical or trade school certification, or additional work experience in a related field.
Ability to legally work in the United States.
Valid driver's license with a DMV history acceptable to USA Compression.
Ability to safely drive a commercial-size truck.
Excellent customer service and positive communication skills.
Professional communication and interaction skills with customer field personnel, onsite vendors, and employees.
Ability to self-manage and work independently with little to no supervision.
High degree of mechanical ability.
Experience reading and understanding technical manuals.
Ability to configure natural gas compression equipment.
Ability and flexibility to work extended hours, including periodic on-call weekends.
Ability to understand written and verbal company and supervisor communications, including training, procedures, and instructions.

Nice To Haves

At least 2 years of experience in the gas compression industry is preferred.
CAT, Ariel, and/or Cummins certifications and experience are preferred.
Experience with CAT 3500 and 3600 engines, Waukesha VHP engines, and Cummins KTA engines is preferred.

Responsibilities

Perform maintenance and overhaul-related tasks on compression equipment.
Follow the company handbook and all company and customer safety and environmental policies.
Accurately gather and prepare data for unit-operation reports by assigned deadlines.
Respond promptly to supervisor and customer inquiries.
Coordinate with customers and the supervisor on major repairs and escalate issues according to protocol.
Maintain and operate the company vehicle according to company guidelines.
Work with the sales team to identify new sales or equipment opportunities.
Maintain or partner with the parts department to ensure sufficient parts are available.
Keep units clean, follow good housekeeping rules, and maintain safe working conditions.
Maintain large- or small-horsepower units, gas-lift or traditional compression units, and related equipment.
Perform other duties or responsibilities assigned by the supervisor.