About The Position

The 2nd Assistant Store Manager supports the Store Manager in delivering an exceptional employee and guest experience and driving profitable top-line sales growth. The role contributes to building and developing a high-performing team, creating an engaging and safe shopping environment, and implementing sales and loyalty strategies. The position also assists with business analysis, operational planning, inventory management, expense control, safety, and loss prevention. The 2nd Assistant Store Manager helps ensure store standards and company policies are followed and works toward achieving or exceeding key performance indicator goals.

Requirements

  • High school completion or equivalent GED.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in retail software and Microsoft Office.
  • Strong analytical skills.
  • Solution-oriented approach.
  • Ability to work in a fragrance-filled environment.
  • Ability to work flexible hours, including weekends and holidays.

Nice To Haves

  • Two years of experience in a retail management role is preferred.

Responsibilities

  • Assist in building a high-performing team that represents Newell Brand Values.
  • Contribute to effective onboarding and ongoing development of team members.
  • Recognize and address positive and negative HR-related situations through performance management.
  • Help motivate, inspire, and retain top talent.
  • Provide coaching and foster a positive work environment.
  • Contribute to a store environment focused on exceptional guest experiences, sales results, and a safe, inviting shopping and working experience.
  • Deliver emotionally engaging guest experiences by understanding guest needs, applying product knowledge, and making emotional connections.
  • Implement company selling strategies, coach selling behaviors, and maximize the Guest Sales Leader role to increase sales potential.
  • Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
  • Build lasting customer relationships to enhance loyalty.
  • Maintain store appearance by executing visual standards, plan-o-grams, planning, visual maintenance, signage, and store cleanliness.
  • Assist in analyzing the business and creating action plans for effective execution of operational activities.
  • Help identify root causes and create action plans that drive results.
  • Ensure clear and effective team communication that creates understanding and alignment.
  • Support inventory management activities and control expenses.
  • Incorporate safety and loss prevention measures into daily activities and follow company policies and the Code of Ethics.
  • Work toward consistently achieving or exceeding KPI goals through strategic planning, effective execution, and continuous performance improvement.
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