245D Service Coordinator

ACCRA Management Group LLC • Minnetonka, MN

6d • $27 - $29

About The Position

The Basic 245D Service Coordinator meets with participants, sets up services, and monitors participant-directed Basic 245D licensed services offered by Accra through the State of Minnesota. The role provides customer service to participants, including conducting intake meetings, monitoring ongoing services, explaining Direct Support Staff (DSP) employment and timecard processes, determining Responsible Party and DSP competency, and maintaining communication with clients, their designated representatives, and county case managers.

The Service Coordinator also serves as a resource to other Accra employees regarding Basic 245D Services. The role requires staying current on policies and changes to rules and regulations related to these services, and participating in committees and meetings to enhance relevant knowledge.

Requirements

• Meet one of the following qualification pathways: a four-year degree in a field related to human services, education, or health and one year of full-time work experience providing direct care services to people with disabilities or people age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children.
• Alternatively, have a two-year degree in a field related to human services, education, or health and two years of full-time work experience providing direct care services to people with disabilities or people age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children.
• Alternatively, have a diploma in a field related to human services, education, or health from an accredited postsecondary institution and three years of full-time work experience providing direct care services to people with disabilities or people age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children.
• Alternatively, have at least 50 hours of education and training related to human services and disabilities, and four years of full-time work experience providing direct care services to people with disabilities or people age 65 and older under the supervision of a staff person who meets the qualifications listed above.
• Demonstrated knowledge of services needed by people with disabilities and older adults in Minnesota.
• Demonstrated creativity, critical-thinking, and problem-solving skills.
• Ability to affect change and demonstrate positive leadership.
• Knowledge of federal and state statutes applicable to services for people with disabilities and older adults in Minnesota.

Responsibilities

• Meet with participants and set up and monitor participant-directed Basic 245D licensed services offered by Accra through the State of Minnesota.
• Conduct intake meetings and provide customer service to participants.
• Monitor services on an ongoing basis.
• Explain Direct Support Staff (DSP) employment and timecard processes.
• Determine Responsible Party and DSP competency.
• Maintain communication with clients, their designated representatives, and county case managers.
• Serve as a resource to other Accra employees about Basic 245D Services.
• Stay current on policies and changes to rules and regulations related to Basic 245D services.
• Participate in committees and meetings to enhance knowledge.

Benefits

• Schedules designed to support work/life balance.
• Generous paid time off, including an additional paid self-care day and a separate paid community-volunteering day.
• Free wellbeing programs.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) plans.
• 401(k) retirement plan.
• Medical, dental, and vision coverage for full-time employees.
• Training and growth opportunities for career development.

What This Job Offers

• Job Type: Full-time