245D Program Coordinator / Supervisor
About The Position
Fraser is seeking a Program Coordinator to join its Community Living team. This leadership role supports individuals served while guiding, supervising, and mentoring staff to ensure high-quality services. The coordinator helps foster a positive team culture, supports individualized treatment and service planning, and ensures compliance with 245D regulations. Community Living includes Supervised Living homes and Supportive Living apartments. This position supports one of Fraser’s five Supportive Living apartment settings, where residents live more independently and do not require 24/7 supervision. The coordinator oversees one apartment complex and participates in the Community Living emergency on-call rotation. The position is full-time, 40 hours per week, based in Apple Valley, Minnesota, with a Sunday–Thursday schedule from 9 AM to 5 PM. Starting pay is $53,500–$56,500 depending on qualifications. External new hires are eligible for a $1,000 hiring bonus.
Requirements
- At least 2 years of professional experience working with individuals with mental health needs.
- Valid driver’s license.
- Must meet 245D qualification requirements through one of the following: high school diploma or equivalent plus 4 years of full-time direct care experience with individuals with disabilities; associate degree in Human Services or a related field plus 2 years of full-time direct care experience; or bachelor’s degree in human services or a related field plus 1 year of full-time direct care experience.
Nice To Haves
- 1 year of supervisory or program coordination experience preferred.
Responsibilities
- Provide leadership, supervision, coaching, and support to Community Living staff.
- Ensure individuals receive quality services in accordance with their plans, Fraser policies, and 245D regulations.
- Coordinate intakes, discharges, and services with families, healthcare providers, and other members of individuals’ support teams.
- Develop and provide staff training and support professional growth.
- Support staff with problem-solving, conflict resolution, and day-to-day questions.
- Ensure required documentation, billing, payroll, and records are completed accurately and on time.
- Maintain compliance with HIPAA, 245D, and Fraser policies and procedures.
- Respond to urgent needs and participate in the Community Living emergency on-call rotation.
- Oversee one Supportive Living apartment complex.
Benefits
- Opportunities for community involvement in Fraser-organized events
- Career growth opportunities
- Tuition discounts at select colleges and Fraser School
- Qualified employer in the Public Student Loan Forgiveness Program
- Employee referral bonuses
- Paid training
- Verizon Wireless cell phone plan and accessories discount
- UKG Wallet access to earned wages before payday for eligible employees
- Medical, dental, and vision insurance
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Employee Assistance Plan (EAP)
- Life, AD&D, and voluntary life insurance
- Long-term disability, voluntary short-term disability, accident insurance, critical illness insurance, and hospital indemnity insurance
- Pet insurance
- 403(b) retirement plan with company match
- Generous paid time off plan
- $1,000 hiring bonus for external new hires
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
