Operational Program Director / 245D Designated Manager

Dungarvin•Eden Prairie, MN

About The Position

The Operational Program Director (OPD) leads and coordinates programs serving people with intellectual or developmental disabilities, mental health diagnoses, medical needs, and/or autism. The role combines direct care with supervisory and program leadership duties and is based in the Washington/Ramsey County, Minnesota area. This is a full-time organizational position, though hours within any given home may be part-time. The schedule must be flexible to accommodate program, individual, and staff needs. The OPD is on call at all times unless someone with comparable authority has been arranged to receive emergency calls. OPDs ensure direct-service shifts are covered by staff who meet employment conditions and have been adequately oriented and trained. They may occasionally work direct-service shifts, normally no more than 16 hours per week; working more requires notifying a supervisor in advance when possible. The position may involve personal care, lifting and transferring, and transporting people served in the community. Dungarvin is a mission-driven provider of person-centered support services for people with disabilities. The organization operates across fifteen states and works through Medicaid and Community Support Waivers to support individuals’ goals, values, and aspirations.

Requirements

Meet Designated Manager status under Minnesota 245D licensing requirements.
Have three years of experience supervising staff in the human service field, as required for 245D Designated Manager qualifications.
Hold a valid United States driver’s license and pass the motor vehicle background check in accordance with Dungarvin policy.
Have valid liability vehicle insurance and reliable transportation.
Be able to complete personal care and lift and transfer.
Be able to transport people served in the community.
Demonstrate good decision-making, time-management, and communication skills, and be responsible and flexible.
Be at least 18 years of age; some programs require candidates to be at least 21 under Minnesota requirements for children’s foster care licensed programs.

Nice To Haves

Bachelor’s degree in behavioral science or a related field is preferred.

Responsibilities

Lead and coordinate overall programs serving people with intellectual or developmental disabilities, mental health diagnoses, medical needs, and/or autism.
Ensure all direct-service shifts in assigned programs are filled by staff who meet employment conditions and are adequately oriented and trained.
Provide direct care and, when necessary, work direct-service shifts, normally not exceeding 16 hours per week.
Remain on call at all times unless prior arrangements are made for someone of comparable authority to receive emergency calls.
Accommodate program, individual, and staff needs with a flexible schedule.
Notify a supervisor in advance if direct-service work will exceed 16 hours in a work week, or as soon as possible if advance notice is not possible.
Arrange schedule adjustments with the director when needed.
Complete personal care, lift and transfer people served, and transport them in the community.

Benefits

Medical, vision, and dental insurance for eligible employees
Supplemental insurance
Flexible spending and HSA accounts for eligible employees
Pet insurance
Life insurance
401(k) with up to 3% employer matching after one year, subject to eligibility requirements
Paid time off
PTO donation
Growth and development opportunities
Employee referral program
Scheduled pay increases
Employee assistance program
Dedicated training department with paid training
$5,000 retention bonus; current Dungarvin employees are not eligible for the sign-on bonus associated with this position