2027 Early Talent Internship: Office of the Chief Administrative Office (Technology)

TIAA•Charlotte, NC

3d•Onsite

About The Position

The Office of the Chief Administrative Officer orchestrates and advances the program management office to execute strategy, transformation, simplification and operational effectiveness for the Technology (OCOO) organization. The OCAO demonstrates commitment to strategic execution, operational excellence, risk management, and maintaining strong audit oversight through centralized coordination and cross-functional partnership.

Requirements

Currently enrolled in a degree-seeking program with expected graduation of Spring 2029
Minimum GPA of 3.0
Must have authorization to work in the U.S., and not require current or future work visa sponsorship to retain authorization to work in the U.S.
Sophomore pursuing a degree in Business Analytics, Information Systems, Supply Chain, or related field.
Strong attention to detail and interest in data storytelling.
Sophomore pursuing a degree in Business Analytics, Information Systems, Data Analytics
Accountability
Adaptability
Business Acumen
Collaboration
Communication
Consultative Communication
Data Analysis
Influence
Market/Industry Dynamics
Problem Solving
Relationship Management

Nice To Haves

Familiarity with Excel, Power BI, Tableau, or similar tools is a plus.
Interest in vendor governance, procurement operations, or enterprise tooling.

Responsibilities

Performs clerical duties such as taking memos, organizing documents, maintaining files, photocopying, faxing, etc. as needed
Assists in preparing information and research materials, including Powerpoint presentations.
Takes notes during meetings and provides to team members.
Researches and gathers documentation as directed by colleagues.
Attends company functions, including trainings programs, speaker series, lunch-and-learns and social networking events that provide opportunities for career growth and personal development.
Shadows multiple office jobs and trains in a variety of tasks.
Gains experience and an overall feel for the company and the financial services industry
Assist in updating and validating vendor and contingent workforce dashboards used in quarterly business reviews.
Support invoice reconciliation efforts and help ensure KPI and reporting standards are met across supplier engagements.
Contribute to the SEG Marketplace and SEG Hub content, helping improve internal transparency and usability of supplier data tools.
Participate in feedback cycles for SEG Hub enhancements and user experience improvements.
Help document and streamline supplier data flows across RAM+, SEG Hub, and PITR forms.
Support strategic controls work across Client Services, Enterprise Analytics, and Record Keeping Transformation.
Assist in analysis and presentations
Collaborate with team members, business partners, and cross-functional partners, including the broader Business Controls community
Contribute to executing operational risk programs (e.g., RCSA, business continuity), process-level control assessments, and control-related executive reporting.
Support with event planning and communications
Assist in data analysis related to AI usage and readiness
Collaborate with team members to learn about each area and assist in project management tasks (calendars, progress, follow-ups, etc)
Present findings and learnings through data research and gatherings along with assigned learnings related to groups function