1st Shift Supervisor

Nourison•Calhoun, GA

15h•Onsite

About The Position

The Domestics Supervisor is responsible for leading the daily operations of the Domestics Department to ensure customer orders are processed safely, accurately, efficiently, and on time. This position provides hands-on leadership to associates, coordinates daily workload and staffing, monitors productivity and quality, and ensures department expectations are consistently achieved. The Supervisor is expected to be visible on the warehouse floor, actively coach employees, identify operational issues, and maintain accountability while creating a positive, productive, and team-oriented work environment.

Requirements

High school diploma or equivalent required.
Previous warehouse, distribution, manufacturing, or production experience is preferred.
Prior leadership or supervisory experience.
Strong communication, organization, problem-solving, and people-leadership skills.
Comfortable working in a fast-paced warehouse environment.
Basic computer skills are required.

Nice To Haves

Experience using warehouse management systems, scanning systems, Microsoft Excel, reporting tools, or similar warehouse technology is preferred.

Responsibilities

Lead and supervise daily Domestics warehouse operations, including order processing, folding, packing, staging, routing, and other assigned functions.
Plan daily staffing and workload based on order volume, priorities, customer requirements, request dates, cancel dates, and available capacity.
Monitor department productivity throughout the shift and take action when production is falling behind plan.
Drive performance toward the department productivity standard for KPI’s, while maintaining safety, quality, and accuracy.
Assign employees to work areas based on workload, skill level, and operational priorities.
Conduct daily start-of-shift meetings to communicate production goals, safety expectations, priorities, and operational concerns.
Monitor open orders and ensure priority and time-sensitive orders are processed before customer deadlines.
Ensure orders are properly scanned, processed, labeled, staged, and routed according to established procedures.
Verify employees are following standard operating procedures and established work methods.
Monitor quality and accuracy to reduce mis-picks, incorrect labeling, damages, shortages, rework, and shipping errors.
Identify production bottlenecks and adjust staffing or workflow to maintain continuous product flow.
Maintain a clean, organized, and safe work environment.
Ensure associates follow all company safety policies and immediately address unsafe conditions or behaviors.
Coach employees on productivity, quality, safety, attendance, teamwork, and job performance.
Document performance concerns and administer corrective action in accordance with company policies and Human Resources guidelines.
Monitor employee attendance, tardiness, breaks, and adherence to assigned schedules.
Train new employees and ensure associates are properly trained before independently performing assigned tasks.
Crosstrain employees to improve department flexibility and coverage.
Develop Lead Persons and high-performing associates for additional responsibilities and future leadership opportunities.
Communicate equipment, conveyor, scanner, system, inventory, or workflow problems to the appropriate department.
Partner with other warehouse departments to maintain smooth order flow and prevent delays.
Review daily production results and communicate performance, staffing concerns, operational issues, and improvement opportunities to management.
Participate in continuous improvement initiatives designed to improve productivity, capacity, accuracy, safety, and employee performance.
Perform other duties as assigned by warehouse or distribution management.