Operations Supervisor (1st shift)

Balco, Inc.•Earth City, MO

1d•Hybrid

About The Position

RectorSeal is seeking an experienced Operations Supervisor to support shipping and outbound distribution operations at our Earth City, MO facility. This role reports directly to the Shipping Manager and is responsible for overseeing day-to-day shipping execution, ensuring customer orders are fulfilled accurately, safely, and on time. The Operations Supervisor plays a critical role in supervising shipping personnel, coordinating outbound workflows, and maintaining compliance with all regulatory and company standards. While primarily focused on shipping, this position also provides flexible support across warehouse operations, including inventory control and receiving, to ensure seamless end-to-end fulfillment.

Requirements

Minimum of 8 years in warehouse or distribution operations, with direct supervisory experience in shipping or outbound logistics
Experience in high-volume shipping environments with multiple carriers and shipment types preferred
Strong English verbal and written communication skills; bilingual Spanish preferred
Proficiency in Microsoft Office; experience with WMS, ERP, or shipping systems strongly preferred
Strong execution mindset with ability to manage time-sensitive shipping operations
Working knowledge of shipping processes, compliance, and carrier coordination
Proven ability to lead and develop teams in a fast-paced environment
Effective coaching, training, and performance management skills
Strong problem-solving and decision-making capabilities
Excellent cross-functional collaboration and communication skills

Nice To Haves

Experience in high-volume shipping environments with multiple carriers and shipment types preferred
Bilingual Spanish preferred
Experience with WMS, ERP, or shipping systems strongly preferred

Responsibilities

Oversee daily shipping and outbound distribution workflows, ensuring timely and accurate execution of operational plans in alignment with Shipping Manager priorities
Monitor shipping performance metrics (on-time shipment, order accuracy, fill rate) and support actions to achieve KPI targets
Supervise, coach, and develop shipping team members to ensure consistent execution, accountability, and performance improvement
Ensure all shipments comply with applicable regulations and standards, including DOT, Hazmat, labeling, packaging, and invoicing requirements
Maintain inventory accuracy at the point of shipment and ensure proper product staging, handling, and warehouse organization
Identify and resolve shipping issues impacting customer satisfaction, including delays, shortages, or damages
Partner with Customer Service, Planning, and Production teams to prioritize orders and manage exceptions
Support implementation of safety initiatives and enforce adherence to company, OSHA, DOT, and powered industrial equipment requirements
Contribute to continuous improvement efforts within shipping operations, including Lean, 5S, and process optimization initiatives
Assist with labor planning and daily staffing assignments to meet shipping volume and service level demands
Provide operational support across receiving, storage, and inventory functions as business needs require