1:1 Direct Care Worker

ServiceSource, Inc • Fayetteville, NC

12d • Hybrid

About The Position

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities. Whether you're looking for full-time or part-time work, we have opportunities available! All positions start at $15.00 per hour. The Skills Trainer Coordinator provides general support to Adult Day Vocational Program (ADVP) Director. Responsible for monitoring the safety and well-being of program participants while assisting in the development and delivery of the following: health and wellness, social/recreational activities, integrated community activities, volunteer opportunities and independence skills programming. Job may include personal care support, work production support, respite relief, and other duties required to provide a quality rehabilitation program to those receiving services either onsite, at their home, or in the community. Reports directly to the Adult Day Program Manager. Primary Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review. Provide daily health and wellness, social/recreational activities, community/volunteer opportunities, and independence skills programming and supervision of program participants ensuring their health, welfare and needs are met while following program guidelines. Assist with rehabilitative program implementation. Ensure familiarity with goals as indicated on participant's Individual Support Plan. Adhere to regulatory requirements and ServiceSource policies & procedures to ensure compliant documentation for participants. Assist with quarterly progress notes, accurately document activities on participant’s daily grids, to include their attendance sheets, incident reports (when applicable), and other data as needed. Monitor meals, breaks, work, and recreation areas to ensure the constant safety and whereabouts of program participants. Provide one on one to Medicaid NC Innovation Waiver Individuals having Day Support Individual supports. Additional Responsibilities Assist participants with meals, personal care, and community integration as needed. Provide crisis intervention support as needed. Report every incident to the Day Program Manager immediately. Complete incident reports within 24 hours. Ensure ongoing compliance with Human Rights, Medicaid, CARF, and funding source requirements and regulations. Assist Day Program Manager with the implementation of program functions including, but not limited to training classes, downtime activities, group trips and recreational activities. Monitor and assist with the boarding and exiting of participants from their mode of transportation. Implement and monitor program goals as directed by Day Program Manager. Provide ideas for goals, positive behavior approaches/interventions, personal enrichment, and/or social adjustment. SERVICE CAPACITY - includes but is not limited to the following: Day Supports, Community Networking, Community Living & Supports, & Supported Employment. Perform other responsibilities as assigned.

Requirements

• High school diploma or General Educational Development (GED), plus 1-year related experience working with people with disabilities required.
• Valid North Carolina driver license, per state law, and/or access to reliable transportation to perform work-related travel required.
• Eligible drivers must have a good motor vehicle record (MVR).
• Must pass a check of the NC Healthcare Personnel Registry.
• Ability to communicate effectively in oral and written form.
• Ability to establish and maintain effective working relationships with program participants, families, all levels of staff, and community agencies.
• Ability to read and interpret documents such as safety rules, operating/maintenance instructions, and procedure manuals.
• Ability to operate a computer using Windows.
• Ability to relate to people at all levels of the organization.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standard exists.

Nice To Haves

• Experience providing direct programming to people with disabilities preferred.
• Knowledge of Microsoft Office is preferred, particularly: Access, Word, and Outlook.
• Basic knowledge of principles and techniques of working with people with developmental disabilities is preferred.

Responsibilities

• Provide daily health and wellness, social/recreational activities, community/volunteer opportunities, and independence skills programming and supervision of program participants ensuring their health, welfare and needs are met while following program guidelines.
• Assist with rehabilitative program implementation.
• Ensure familiarity with goals as indicated on participant's Individual Support Plan.
• Adhere to regulatory requirements and ServiceSource policies & procedures to ensure compliant documentation for participants.
• Assist with quarterly progress notes, accurately document activities on participant’s daily grids, to include their attendance sheets, incident reports (when applicable), and other data as needed.
• Monitor meals, breaks, work, and recreation areas to ensure the constant safety and whereabouts of program participants.
• Provide one on one to Medicaid NC Innovation Waiver Individuals having Day Support Individual supports.
• Assist participants with meals, personal care, and community integration as needed.
• Provide crisis intervention support as needed.
• Report every incident to the Day Program Manager immediately.
• Complete incident reports within 24 hours.
• Ensure ongoing compliance with Human Rights, Medicaid, CARF, and funding source requirements and regulations.
• Assist Day Program Manager with the implementation of program functions including, but not limited to training classes, downtime activities, group trips and recreational activities.
• Monitor and assist with the boarding and exiting of participants from their mode of transportation.
• Implement and monitor program goals as directed by Day Program Manager.
• Provide ideas for goals, positive behavior approaches/interventions, personal enrichment, and/or social adjustment.
• Perform other responsibilities as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED