Zoo Educator - Zoo Patrol

Connecticut Zoological Society Inc•Bridgeport, CT

just now•Onsite

About The Position

The Zoo Educator – Zoo Patrol Program is responsible for ensuring the safety, engagement, and educational enrichment of youth participants during Zoo Patrol sessions. This role combines proactive participant supervision, and the delivery of interactive, conservation-focused educational programs. The position supports the mission of the Zoo by creating a safe, engaging, and inspiring experience for children of various ages while promoting wildlife education and environmental stewardship.

Requirements

Experience working with children in school, or youth program settings required.
Strong written, verbal, and interpersonal communication skills.
Ability to manage and supervise groups of children safely and effectively.
Experience delivering educational content to youth audiences.
Ability to work independently and collaboratively with a team.
Commitment to the Zoo’s mission, participant safety, and positive guest experiences.
Comfortable using computers, tablets, and AV equipment for program support and recordkeeping.
Must be able to stand, walk, and supervise participants for extended periods.
Ability to lift up to 50 lbs. occasionally.
Frequent bending, kneeling, and reaching during activities.
Ability to work indoors and outdoors in various weather conditions.
Must be able to work weekends, evenings, and holidays as scheduled.
Visual and auditory acuity sufficient to monitor participants, habitats, and activities.

Nice To Haves

Bachelor’s degree in education, Environmental Education, Zoology, Biology, or related field preferred or in process
Experience in informal education or conservation education is preferred.
Familiarity with basic program tracking systems preferred.

Responsibilities

Actively supervise Zoo Patrol participants on Zoo grounds, in program spaces, and during special activities to ensure safety and compliance with Zoo Patrol rules.
Monitor participants’ behavior, respond to incidents or emergencies, and report concerns promptly to supervisors.
Ensure safety protocols are followed during hands-on activities, animal encounters, and excursions.
Collaborate with staff, volunteers, and other Zoo departments to maintain a safe and welcoming environment.
Deliver age-appropriate interpretive programs, hands-on activities, and demonstrations focused on wildlife, conservation, and ecology.
Facilitate learning through interactive games, experiments, and guided exploration within the Zoo setting.
Engage participants in discussions and activities that reinforce conservation principles and environmental stewardship.
Assist in the planning, preparation, and evaluation of program curricula and educational resources.
Lead interpretive experiences at zoo habitats, including spontaneous engagement with guests.
Plan, prepare, and deliver interactive educational programs and experiences for diverse audiences.
Train, mentor, and supervise Zoo Patrol volunteers, teen assistants, or interns supporting program activities.
Provide guidance to staff and volunteers on participant engagement, safety procedures, and educational content.
Collaborate with Education staff to enhance Zoo Patrol experiences and ensure high-quality programming.
Maintain accurate records of participant attendance, behavior, and program activities.
Assist with the preparation, organization, and cleanup of program spaces, materials, and supplies.
Communicate effectively with parents, guardians, and program staff regarding program schedules, expectations, and participant needs.
Perform other related duties as assigned to support the overall mission of Connecticut’s Beardsley Zoo to include but not limited to delivering other zoo education programs.
Perform duties in accordance with AZA industry standards and maintain superior institutional practices.