Zip Ride Assistant Manager

Summit Bechtel Reserve•Glen Jean, WV

7d•Onsite

About The Position

In cooperation with fellow Zip Ride Manager, is responsible for leading a large energetic group of seasonal tour guides and oversees the operation and management of the zip rides at The Summit.

Requirements

Minimum age: 21+
C.O.P.E. Director National Camp School Card (training provided)
Ability to stand, walk, and hike up to 9 hours daily
Ability to lift/move up to 70 pounds
Complete the Annual Health and Medical Record, including height/weight guidelines

Nice To Haves

Documented Zip Line work experience
Willing to become a registered Scouting America member (includes background screening)
Comfortable using Microsoft Teams for daily work-related communication
High emotional intelligence (such as self/social awareness and team dynamics)
Positive and cheerful attitude with a strong customer-service focus
Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
Ability to connect with individuals from diverse age groups, maturity, and backgrounds

Responsibilities

Train and manage staff so that they have the knowledge to carry out a safe and fun program
Responsible for all paperwork, logs, and inventory control for the program
Monitor equipment and facility conditions and report and deficiencies to Aerial Director
Participate in periodic performance evaluations of staff and in disciplinary actions
Effectively maintain a training and practitioner experience portfolio
Model the Scout Oath and Law in daily interactions
Maintain a clean, organized, inspected, neat, and safe work area
Perform additional duties assigned by SBR leadership
Abide by policies and procedures outlined in the SBR staff handbook