Youth Support Worker - K.E.Y. Program
About The Position
At Hollyburn Family Services, we serve, nurture, honor, and lead by providing compassionate, evidence-based care to children, youth, and families across British Columbia. As a Great Place to Work® Canada, we are proud to support individuals and families through innovative community-based programs that promote resilience, wellbeing, and long-term success. We are seeking a passionate and experienced K.E.Y. Worker to join our Outreach team in North Vancouver. The Knowledge and Education for Youth (K.E.Y.) Program is a partnership between Hollyburn Family Services, the North Vancouver School District, and Parkgate Community Services. This unique school-based program supports youth who require individualized educational, behavioural, and social-emotional support to achieve success in school and the community.
Requirements
- Bachelor’s degree in a related field plus three years of youth care experience; or Diploma in a related field plus five years of directly related youth care experience
- Experience supporting youth with behavioural, emotional, social, and educational challenges
- Experience with counselling, advocacy, mediation, strategy development, and life skills programming
- Strong understanding of child and youth care approaches and best practices
- Knowledge of service planning, behaviour support planning, and relevant legislation
- Excellent verbal and written communication skills
- Strong relationship-building and collaboration skills
- Ability to work effectively with schools, families, government agencies, and community partners
- Strong organizational, problem-solving, and documentation skills
- Valid BC Class 5 Driver’s License
- Criminal Record Clearance (Ministry of Justice and Ministry of Children and Family Development to be completed during onboarding)
- First Aid & CPR Certification
- CPI Certification
- Must have access to a vehicle, hold a valid B.C. Class 5 driver’s license, and have business insurance with $3,000,000.00 liability
Responsibilities
- Develop and monitor individualized care plans and behaviour support plans
- Provide direct support to youth both within the classroom and in community-based settings
- Support youth in developing life skills, social skills, self-regulation, and independence
- Provide family support and maintain regular communication with parents and caregivers
- Meet regularly with youth and families to review progress, attendance, behaviour, and goals
- Advocate for youth and families and connect them with appropriate community resources
- Coordinate referrals, intakes, placements, and discharges
- Ensure confidentiality and effective case management practices
- Liaise with MCFD Social Workers, School District Counsellors, teachers, and community partners
- Support implementation of service plans and educational objectives
- Contribute to program development and continuous improvement initiatives
- Assist with program planning, outcome measurement, and annual reporting
- Plan and participate in daily educational, recreational, and community-based activities
- Research and coordinate new opportunities, experiences, and resources for program participants
- Facilitate life skills programming including meal planning, budgeting, grocery shopping, and food preparation
- Accompany youth on community outings, recreational activities, and educational experiences
- Participate in community development activities to strengthen service access and support networks
- Maintain accurate client records and documentation
- Monitor and support effective use of program resources
- Provide regular updates to the Senior Program Manager
- Participate in team meetings and collaborative planning sessions
Benefits
- Hands-on, extensive, and continuous training
- Professional development and advancement within our ever-growing organization
- 100% employer-paid extended health, dental, vision, and life insurance for you and your dependents
- Paid vacation, paid wellness days, and paid sick days
- Group RRSP matching of up to 6% of gross salary
- Tuition reimbursement and subsidies for professional development (conferences, seminars, courses, and more)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
