Youth Support Worker - C.R.E.W

Bay State Community Services•Quincy, MA

About The Position

C.R.E.W. (Community, Resilience, Empowerment, Well-being) is an afterschool program supporting youth mental health by providing a safe, inclusive, and empowering space. Through mentorship, social-emotional learning, and engaging activities, the program helps young people build resilience, confidence, and community. The Youth Support Worker supports youth development, mental health awareness, and community engagement through mentoring, group facilitation, emotional support, and program collaboration.

Requirements

Experience with youth ages 7–18.
Experience with youth and families supported by the Department of Mental Health (DMH).
Strong organizational and clinical communication skills.
Computer proficiency.
Valid Massachusetts driver’s license, acceptable driving record, reliable transportation, and proof of insurance.
Acceptable background record check as required by the program.

Nice To Haves

Bachelor’s or associate’s degree preferred.

Responsibilities

Build meaningful relationships with youth participants and provide guidance, mentorship, and emotional support.
Facilitate group activities focused on mental health, self-expression, and personal development.
Create a safe and inclusive environment where youth feel heard, valued, and supported.
Assist in developing and implementing workshops on resilience, coping strategies, conflict resolution, and self-care.
Monitor and respond sensitively and professionally to youth emotional and behavioral needs.
Collaborate with program staff, mental health professionals, and community partners to enhance program offerings.
Maintain accurate documentation of participant engagement, progress, and concerns.
Uphold confidentiality and ethical guidelines while ensuring youth safety and well-being.

Benefits

Blue Cross and Blue Shield health and dental insurance.
EyeMed vision benefits.
Employer-paid life and long-term disability insurance.
Medical flexible spending account and dependent care account.
Employee assistance program.
35 days of paid time off: 15 vacation days, 12 holidays (including Juneteenth), and 8 sick days.
403(b) retirement plan with employer match after the first year of employment.
Opportunities for student loan forgiveness.
Tuition assistance.
Mileage reimbursement.
Extensive training program.
Pet insurance.
Agency-wide trainings, including CEUs for obtaining or retaining licenses.
Supervision for licensure and specializations.
Immediate access to comprehensive online self-paced CEU trainings.
Opportunities for certification in evidence-based practices.
Professional development through experience in mental health advocacy, group facilitation, and youth mentorship.