Youth Support Supervisor

Our Place Peel•Mississauga, ON

2h•CA$58,000 - CA$65,000•Onsite

About The Position

Our Place Peel is a growing, community-based, non-profit charitable organization that is focused on providing shelter and outreach support for homeless and disadvantaged youth in the Peel Region. We are a leading organization recognized in the community for our commitment to providing youth in need with a safe environment and access to services to help them achieve independence and foster growth. Our Place Peel’s mission is to empower youth through prevention, intervention, shelter, and community partnerships – fostering healing, growth, and lasting housing stability. Our vision is to ensure every youth has a safe, stable place to live. The Youth Support Supervisor is a key leadership role that is focused on supporting the most marginalized and vulnerable youth across the Region of Peel. The successful incumbent will lead the day-to-day operations at the shelter with a focus on client-centered and trauma-informed care. As part of the leadership team, the Youth Support Supervisor will provide leadership and supervision to front-line youth workers, volunteers and students.

Requirements

Degree in Social Services or related field
3-4 years’ experience along with 1-year supervisory experience working within the social service sector, preferably in a shelter/residential setting or equivalent combination of education and/or experience
Knowledge of homelessness, mental health and addictions
Knowledge of housing first for youth, trauma-informed care, and harm reduction practices
A leader with excellent communication, presentation, organization and interpersonal skills with a passion for supporting the most vulnerable and marginalized youth in our community
Flexibility to work in a 24-hour, 7 days a week operation, while supporting an on-call rotation.
Knowledge of resources and supports for youth and exposure to Region of Peel resources.
Experience addressing the needs of homeless clients, including making referrals to community agencies
Cultural competency sensitivity and commitment to working through an EDIB, anti-oppressive, anti-racism framework
Strong ability to work independently with demonstrated decision making skills
Experience in data base management,
A valid Ontario Driver’s License, access to a vehicle and $2,000,000 (minimum) liability car insurance coverage is mandatory
Valid CPI/ UMAB and First Aid/ CPR certifications
Satisfactory Vulnerable Sector Police Check that meets the standards of Our Place Peel
Must be flexible to work at Brampton and/or Mississauga location

Responsibilities

Build, lead and engage frontline staff by providing support and supervision in line with growth and development.
Facilitates regular staff meetings to review program deliverables for quality and continuous improvement.
Promoting a healthy and safe environment, while maintaining process, procedure and policies.
Assists with recruiting and hiring and performance management of new employees.
Oversees monthly scheduling, reviews timesheets prior to submission and coordinates vacation requests.
Facilitates training for new employees
Provides on-call support, which includes problem solving, consultation, guidance and feedback to front-line employees through crisis management and challenging events.
Foster a positive and supportive working environment.
Responsible for the day to day shift organization of the shelter, including supporting with care management and overall programming for the youth.
Participates in the delivery of shift change
Ensures the confidentiality of personnel, client and administrative files.
Compile statistical information and prepare monthly reports.