Youth Support Advocate
Kennedy-Donovan Center•New Bedford, MA
•Onsite
About The Position
The Youth Support Advocate (YSA) provides direct care, supervision, and support to children residing in an EEC-funded emergency shelter. Working under Program Leadership, this role ensures the safety, well-being, and positive development of children experiencing crisis. This is an ideal opportunity for a compassionate, patient, and energetic professional who is committed to trauma-informed care and making a meaningful impact. Schedule: Thursday, 5 pm - 1 am Friday, 5 pm - 1 am Saturday, 9 am - 9 pm
Requirements
- High school diploma or equivalent
- Minimum 1 year of experience working with children or vulnerable youth (residential, foster care, emergency settings, or similar)
- Knowledge of trauma-informed care and child development
- Strong communication, problem-solving, and interpersonal skills
- Ability to remain calm and respond effectively in crisis situations
- Willingness to work a flexible schedule
- Ability to complete required trainings (CPR, First Aid, SafetyCare)
- Successful completion of background checks per EEC requirements
Nice To Haves
- Associate’s or Bachelor’s degree in Human Services, Social Work, Psychology, Education, or related field
- Experience in child welfare or residential care settings
- Experience with de-escalation, conflict resolution, or restorative practices
- Valid driver’s license with acceptable driving record
- Bilingual/multilingual skill
Responsibilities
- Provide a safe, structured, and supportive environment for children in care
- Maintain required staff-to-child ratios in accordance with EEC guidelines
- Build positive, supportive relationships and serve as a role model
- Supervise children at all times to ensure safety and program compliance
- Support activities of daily living (ADLs), including hygiene, meals, and routines
- Facilitate social, recreational, and life skills development
- Complete intake and discharge documentation accurately
- Administer and document medications per agency policy (as applicable)
- Respond effectively to crises, including medical emergencies
- Maintain accurate records and uphold strict confidentiality standards
- Participate in required trainings, meetings, and professional development
- Follow all organizational policies and regulatory requirements (EEC, DCF)
Benefits
- Make a meaningful impact in the lives of children and families
- Gain hands-on experience in trauma-informed and residential care
- Opportunities for growth within human service
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
