Youth Site Specialist - Home Youth Services - Graveyard

Mid-Willamette Valley Community Action Agency•Salem, OR

10d•$23 - $26•Onsite

About The Position

The Youth Site Specialist (YSS) directly supervises at-risk youth and helps them obtain basic needs and navigate resources while maintaining a safe space at HOME Youth Services shelters. The role provides basic shelter services and builds connections with youth residents through mentoring and resource support. The position is an on-site graveyard shift from 12:00 a.m. to 8:30 a.m., with required work outside normal business hours, including nights, weekends, and holidays. It has no supervisory duties.

Requirements

High school diploma or GED.
Four or more years of work or volunteer experience in fast-paced customer service, healthcare, education, social or community services, or related public-facing sectors; an equivalent combination of education, experience, and training may be accepted.
Valid driver license, an insured vehicle available for work use, and a satisfactory driving record for the previous three years.
Pass the MWVCAA background screening and Oregon Department of Human Services criminal background check before employment.
Pass pre-employment and random drug/alcohol screenings.
Complete required trainings and/or certifications within the first 30 days: CPR/First Aid, Food Handlers card, Mandatory Reporting, Privacy Laws, Trauma Informed Care, Suicide Intervention, Behavior Management Interventions, and Recognizing and Reporting Child Abuse & Neglect.
General understanding of de-escalation, role-modeling, and active listening.
Ability to build and maintain healthy boundaries and relationships with clients and community partners.
Demonstrated proficiency with Microsoft Office, including Outlook, videoconferencing platforms, and web tools.
Positive, cooperative, and supportive approach when engaging with others.
Tact, diplomacy, and empathy in formal and informal communication with clients, staff, and program partners.
Ability to work effectively and maintain positive, professional relationships with team members and clients.
Ability to stay calm and regulate emotions when interacting with escalated clients and staff, handle frequent demands and pressures, and use crisis intervention and de-escalation techniques.
Ability to work independently in accordance with Agency and program policies, guidelines, and initiatives.
Ability to tolerate escalated and occasionally destructive client behavior, de-escalate others, and lead others in a crisis.
Ability to lift and/or move 20 pounds regularly and up to 50 pounds occasionally; handle personal items, food, cleaning supplies and equipment, clothing, sacks, carts, office equipment, computers, and written intake processing.
Frequent walking and standing in the shelter and outdoor spaces; ability to reach or extend for materials, ascend and descend stairs repeatedly, and navigate multiple floors without an elevator when necessary.
Ability to drive frequently or occasionally in all weather conditions in Marion and Polk counties.
Close vision and ability to focus.
Ability to work on-site and outside normal business hours, including nights, weekends, and holidays.

Nice To Haves

College coursework in social sciences or related human services.
Work or volunteer experience with special-needs populations and/or youth or high-risk youth; preference is given to candidates with this experience.
Experience with youth mentoring and service delivery is strongly preferred.

Responsibilities

Serve as the primary point of contact for the assigned work shift.
Train incoming staff and volunteers on applicable duties, processes, and policies, and assist coworkers as needed.
Directly supervise clients in accordance with program and licensing requirements; teach independent living skills and goal setting, provide educational support, and mediate conversations as needed.
Transport clients in Agency vehicles to and from school, appointments, and assigned outings.
Facilitate communication and collaboration among Case Managers, Site Specialists, and volunteers.
Assess client eligibility and help gather documentation for intake, enrollment, and shelter placement.
Support program goals and promote a positive work culture.
Ensure quality data collection and enter service usage information into HMIS.
Answer guest questions about clothing, snacks, blankets, restrooms, charging stations, and local resources.
Monitor residents' adherence to program expectations.
Provide program support, including cleaning, site upkeep, laundry, and supportive services.
Support client engagement, answer telephone calls, sort mail, and monitor client and facility safety.
Help staff and volunteers maintain a calm, clean, and safe environment for residents.
Share information, resources, and referrals related to community partnerships and resources.
Promote a safe and healing environment for people who have experienced trauma through trauma-informed engagement, clear boundaries, and supportive case management.
Attend required annual trainings and stay current on ARCHES program policies and procedures.
Support nutrition staff with kitchen tasks, including cooking meals.
Participate in community outreach to local organizations, camps, and groups as directed by a supervisor.
Maintain appropriate boundaries with clients and coworkers.
Dispense medications to clients according to proper protocols.
Conduct routine safety and/or bed checks according to site protocols.
Perform other assigned duties.
Maintain punctuality and reliable attendance and positive, professional relationships with team members and clients.