Youth Services Center Supervisor

Bernalillo County•Albuquerque, NM

6d•Onsite

About The Position

The Youth Services Center Supervisor provides administrative supervision in the care, treatment, and security of residents. This role involves recommending disciplinary actions, interviewing and selecting applicants, and conducting performance reviews. The supervisor may also lead institutional training programs, including physical restraint and agility courses, and participate in developing training programs. Key responsibilities include supervising employees through hiring, training oversight, performance assessment, coaching, discipline, and termination.

Requirements

Associate's degree in a related field.
Four (4) years of work experience in a lock-down, secure, and/or correctional facility serving at-risk adolescents or adults.
Any equivalent combination of related education and/or experience may be considered for the above requirements.

Nice To Haves

One (1) year of Supervisory experience.

Responsibilities

Provides leadership and monitors staff to ensure adherence to departmental policies and procedures.
Maintains safety, security, and welfare of residents and staff.
Reviews and evaluates employee performance.
Recommends disciplinary actions, conducts interviews, and participates in hiring decisions.
Provides in-service training.
Assists program managers in developing and implementing departmental goals, policies, and procedures.
Plans and conducts administrative tasks and instructs staff on priorities and protocols.
Supervises and monitors residents during intake and while in population for signs of intoxication, injury, illness, or suicidal behavior.
Authorizes transport to appropriate facilities when needed.
Notifies or assists program managers with serious policy breaches or when informal discipline fails.
Recommends formal disciplinary actions.
Evaluates, recommends, and implements programs to build residents’ daily living, social, and academic/work skills.
Prepares reports, reviews logs, and ensures records comply with policy.
Reviews incident reports for completeness and compliance.
Conducts individual and group counseling sessions with residents.
Physically restrains violent residents and pursues escape attempts on foot if necessary.
Ensures smooth shift transitions by relaying key documents, staffing information, resident counts, equipment, and keys.
Responds to inquiries from family members, probation officers, law enforcement, and others regarding resident care, behavior, and activities.
Performs duties of lower level Youth Program Officers as needed.
Participates in internal and external committees or taskforces as assigned.