Library Supervisor- Youth Services

City of Carrollton•Carrollton, TX

1d•Onsite

About The Position

This position is responsible for supervisory activities related to a specific team and its members within the Library department. Additional duties include: serving on the library management team; chairing library committees; developing and administering policies and procedures for the area of responsibility as well as general policies; handling escalated customer complaints; managing vendor relationships; supporting outreach and representing the Library in the community, and assisting in the planning and development of the library budget. Work is performed with general direction, working from broad goals and policies. Specifically for Youth Services, this role is responsible for the development, coordination, implementation, and evaluation of services and programs to youth (0-18 years of age). It involves planning, organizing, and supervising the activities of the youth services team; developing and offering a variety of reading, educational and cultural programs for youth and families to encourage literacy, library usage and to foster community relations; assisting library patrons in the use of library services, facilities, and equipment. The role also recruits, hires, trains and evaluates Youth Services volunteers. Works closely with other Library Supervisors and Library Management Team members to maintain/improve the youth and family user experience in the community.

Requirements

Master’s degree in Library Science, or a related field
Intermediate to Advanced knowledge of Microsoft Office programs, including Word, Excel, and Outlook
Two years progressively responsible experience
Knowledge of library science principles and practices
Knowledge of research methods and practices
Ability to work in cross-organizational collaboration
Knowledge of advanced theories and principles related to area of assignment
Knowledge of applicable databases
Knowledge of applicable Federal, State, and Local laws, rules, regulations, codes, and/or statutes
Knowledge of book selection principles
Knowledge of library reference and circulation procedures
Advanced knowledge of Library systems, integrations and programs for area of assignment
Skilled in application of management principles and practices
Knowledge of mathematical principles, including basic statistics
Knowledge of public relations principles
Knowledge of trends related to areas of assignment
Skilled in applying independent judgement, personal discretion and resourcefulness in interpreting and applying guidelines
Skilled in communicating effectively with a variety of individuals
Skilled in defining problems, collecting data, establishing facts and drawing valid conclusions
Skilled in delegating and prioritizing work
Skilled in evaluating web sites for reliability, accuracy, and appropriateness
Skilled in gathering and analyzing information and making recommendations based on findings and in support of organizational goals
Skilled in maintaining sensitive and confidential information
Skilled in operating modern office equipment, related software and web applications
Skilled in preparing clear and concise reports, including oral, written, and audio/visual presentations
Skilled in prioritizing, organizing, and managing multiple simultaneous projects
Skilled in reading, interpreting, applying, and explaining rules, regulations, policies, and procedures
Skilled in resolving customer inquiries and concerns

Nice To Haves

One year of supervisory experience
Fluency in a second language, preferably Spanish or Korean

Responsibilities

Supervises staff to include: hiring, prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employee follows policies and procedures
Maintains and manages the library unit’s budget, including grant funds, using integrated library system.
Serves on the library management team.
Chairs library committees.
Develops and administers policies and procedures for area of responsibility as well as general policies.
Handles escalated customer complaints.
Manages vendor relationships.
Supports outreach and represents the Library in the community.
Assists in the planning and development of library budget.
Develops, coordinates, implements, and evaluates services and programs to youth (0-18 years of age).
Plans, organizes, and supervises the activities of the youth services team.
Develops and offers a variety of reading, educational and cultural programs for youth and families to encourage literacy, library usage and to foster community relations.
Assists library patrons in the use of library services, facilities, and equipment.
Recruits, hires, trains and evaluates Youth Services volunteers.
Works closely with other Library Supervisors and Library Management Team members to maintain/improve the youth and family user experience in the community.