Youth Services Center Supervisor

Bernalillo County•Albuquerque, NM

6d•Onsite

About The Position

The Youth Services Center Supervisor provides administrative supervision in the care, treatment, and security of residents. Recommends disciplinary actions, interviews and selects applicants, and conducts performance reviews. May lead institutional training programs, including physical restraint and agility courses. Participates in developing training programs. Supervises employees through hiring, training oversight, performance assessment, coaching, discipline, and termination.

Requirements

Associate's degree in a related field.
Four (4) years of work experience in a lock-down, secure, and/or correctional facility serving at-risk adolescents or adults.
Successful completion of a post-offer medical examination and background investigation.
Successful completion of 120 hours of initial on-the-job training, including State Juvenile Code and "A Level" Restraint Training.
Recertification in these areas is required every six months.
Compliance with all County safety guidelines, including the use of an OSHA-approved respirator when required.
Availability to work shifts, including nights, weekends, and holidays.
Possession and maintenance of a valid New Mexico driver’s license.
Completion of all assigned FEMA trainings.
Completion of required supervisory training, if applicable.

Nice To Haves

Any equivalent combination of related education and/or experience may be considered for the above requirements.

Responsibilities

Provide leadership and monitor staff to ensure adherence to departmental policies and procedures.
Maintain safety, security, and welfare of residents and staff.
Review and evaluate employee performance.
Recommend disciplinary actions, conduct interviews, and participate in hiring decisions.
Provide in-service training.
Assist program managers in developing and implementing departmental goals, policies, and procedures.
Plan and conduct administrative tasks and instruct staff on priorities and protocols.
Supervise and monitor residents during intake and while in population for signs of intoxication, injury, illness, or suicidal behavior.
Authorize transport to appropriate facilities when needed.
Notify or assist program managers with serious policy breaches or when informal discipline fails.
Recommend formal disciplinary actions.
Evaluate, recommend, and implement programs to build residents’ daily living, social, and academic/work skills.
Prepare reports, review logs, and ensure records comply with policy.
Review incident reports for completeness and compliance.
Conduct individual and group counseling sessions with residents.
Physically restrain violent residents and pursue escape attempts on foot if necessary.
Ensure smooth shift transitions by relaying key documents, staffing information, resident counts, equipment, and keys.
Respond to inquiries from family members, probation officers, law enforcement, and others regarding resident care, behavior, and activities.
Perform duties of Youth Program Officer I and II as needed.
Participate in internal and external committees or taskforces as assigned.