Youth Services Case Manager

Bernalillo County•Albuquerque, NM

21h•Onsite

About The Position

The Youth Services Case Manager (U) performs initial interview, screening, and assessment of residents of the Youth Services Center, and provides case management services that includes alternative detention programs. Performs a variety of professional and technical duties in support of assigned area of responsibility.

Requirements

High School Diploma or GED.
Four (4) years of work experience in community health, social services, human services, or related field.
Any equivalent combination of related education and/or experience may be considered for the above requirements.
Successful completion of a post-offer employment medical examination and background investigation.
Adherence to all County safety guidelines.
Complete all FEMA training(s) assigned to this position.
Possession of a valid New Mexico driver’s license by the date of hire and maintenance of a valid license while employed in this position.
Complete required supervisor training, if applicable.
Employee must successfully complete a background investigation.

Responsibilities

Receives cases and completes screening and assessment interviews with residents.
Facilitates resident access to detention services and community resources.
Assists residents and their families in accessing and negotiating through the juvenile justice process, including but not limited to, attorney and Juvenile Probation and Parole Office (JPPO) contacts and treatment providers.
Assists residents in developing and establishing contacts with social support networks.
Assists in development and coordination of resident service plans with social workers and/or counselors.
Assists residents in obtaining Medicaid and other benefits/services.
Completes and maintains proper documentation and records for residents pertaining to behavioral health services.
Coordinates and monitors resident services, including but not limited to, tracking service plan activities.
Serves as a member of the Behavioral Health team and coordinate case management assessments with members of multi-disciplinary teams.
Consults with other department staff and outside professionals as needed to ensure the proper care and processing of residents and their records.
Provides supportive counseling to residents as needed during case management process.
Establishes and maintains contact with community agencies, resources, and professionals for the proper management of resident’s case.
Performs other job-related duties as required or assigned.