Youth Programs Intern

Jack.org•Toronto, ON

8d•Remote

About The Position

This is a Summer Internship role as a Youth Programs Intern at Jack.org, focusing on mission-driven work within Programs & Youth Engagement. The intern will directly support youth mental health initiatives by strengthening and evolving Jack.org's programs that empower young people across Canada. The role offers hands-on experience in program development, research, content creation, data analysis, and training support, aiming to build a well-rounded skill set. The contributions will enhance program delivery, making them more engaging, accessible, and impactful. The intern will collaborate with a purpose-driven team committed to innovation and youth engagement. Jack.org is continuously evolving its youth mental health programs to better serve diverse communities, and this role is key to supporting program enhancement and delivery for initiatives like Jack Talks and Chapters. The work will ensure programs are grounded in best practices, informed by data, and responsive to youth needs, with a specific focus on Indigenous youth engagement to expand culturally relevant resources and improve access.

Requirements

Eligible for the Canada Summer Jobs program (ages 15–30 and legally able to work in Canada)
Strong attention to detail, organization, and time management skills
Experience or interest in working with youth, youth engagement, or program support
Excellent written and verbal communication skills
Ability to work independently and collaboratively in a fast-paced environment
Comfort with administrative and data-related tasks
Proficiency in Microsoft Office (especially Excel), G-Suite, and learning platforms such as Absorb LMS

Nice To Haves

Experience with Jack.org programs
Familiarity with tools like Salesforce, Absorb LMS, or Alchemer
Knowledge of youth mental health in Canada
Working proficiency in French

Responsibilities

Support reviewing and updating content for Jack Talks and Chapters programs.
Assist in refining program processes to strengthen delivery and participant experience.
Contribute to the update and migration of Indigenous youth facilitator training into a hybrid learning model.
Train (certify) Jack Talks speakers through asynchronous learning and feedback on practice sessions.
Support coordination and improvement of training materials and delivery methods.
Assist in engaging Indigenous youth through program communications and outreach.
Maintain accurate and organized data in Salesforce.
Log communications and ensure database reliability.
Support data extraction from Xano and monitor program engagement metrics.
Review and report on insights from Google Analytics.
Research best practices in youth mental health programming.
Compile and expand mental health and wellbeing resources for Indigenous youth.
Support communications planning, including social media coordination.
Participate in team meetings and skill-building sessions.
Maintain ethical standards when working with youth-centred and mental health-related content.