About The Position

The Youth Program Officer I provides direct supervision, care, and treatment to residents in the custody of the Youth Services Center or its programs. The position maintains security, order, and discipline to prevent disturbances and escapes and to help ensure the safety of residents, staff, and the community. The officer processes new residents, including searches, showers, clothing issuance, and orientation to facility rules and regulations. Work is performed primarily indoors in a temperature-controlled environment, with some outdoor duties involving resident transportation and recreational activities. The role may involve shift work and potential exposure to violent behavior, physical exertion, and infectious disease. Employees must complete required training and maintain specified certifications.

Requirements

  • High school diploma and two years of post-high-school related experience working with youth, in a security field, or providing direct patient care; an equivalent combination of related education and experience may be considered.
  • Successfully complete a post-offer employment medical examination and background investigation.
  • Comply with County safety guidelines and safety policy requirements, including using an OSHA-approved respirator when required.
  • Complete required FEMA training assigned to the position.
  • Complete 120 initial hours of on-the-job training, including State Juvenile Code and “A Level” Restraint Training, and maintain certification in these areas every six months.
  • Have a valid New Mexico driver’s license by the employment date and maintain a valid license while employed.

Responsibilities

  • Maintain security, order, and discipline to prevent disturbances and escapes and ensure the safety of residents, staff, and the community.
  • Process new residents, including strip searches, showers, clothing issuance, and orientation to Youth Services Center rules and regulations.
  • Maintain written logs of behavioral incidents and resident observations, track room assignments, and monitor residents’ locations.
  • Evaluate, recommend, and implement programs that teach daily living skills, social skills, and work and study habits.
  • Counsel residents in group and individual sessions.
  • Provide supervisors with oral and written reports on residents’ progress and problems.
  • Assign and monitor resident activities and supervise physical education and recreational activities.
  • Observe and search residents and inspect and search the facility as needed.
  • Transport residents to court, hospitals, and other facilities or service locations outside the Youth Services Center.
  • Physically restrain violent residents and, when necessary, pursue residents on foot during escape attempts.
  • Initiate contact with parents, legal guardians, Probation and Parole Officers, and other agencies.
  • Assist with intake when assigned, including operating the control center, answering telephone calls, and responding to visitors, court and law enforcement officers, and others conducting business at the center.
  • Perform other operational job-related duties and on-the-job training as required or assigned.

Benefits

  • Generous leave accruals
  • Career development opportunities
  • Remote and flexible-work options as appropriate
  • Longevity pay
  • Education assistance program
  • Health benefits
  • Retirement benefits
  • $5,000 sign-on incentive for eligible external new-hire applicants
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