Youth Mentoring Generalist- Mother Teresa Center

Archdiocese of San Antonio • San Antonio, TX

8d • Hybrid

About The Position

The Youth Mentoring Generalist will focus on serving youth with education & career case management services. The Generalist will serve refugee youth between the ages of 15-24 years, building client marketable skills and collaborate with the in-house employment program. The Generalist will also network with local high schools, colleges, and continuing education providers to assist youth with their education and career plans. Will act as a liaison for Catholic Charities, refugee youth and youth mentors to represent the program to maintain collaborative partnerships. This Generalist will work with youth to develop short & long term goals, and will guide them towards completing their service plan while active in the program.

Requirements

• Bachelor’s degree.
• Minimum of 1 year of experience in a social service environment demonstrating sensitivity and appreciation for diverse cultural populations.
• Experience working with volunteers or mentors is preferred.
• Reliable transportation.
• Valid driver license.
• Valid vehicle insurance.
• Ability to operate an agency 12-passenger van (must be 21 years of age).
• Minimum of 1 year experience in working in a social service environment that demonstrates a sensitivity and appreciation for diverse cultural populations is preferred.
• Experience with personal computer, various computer software, email and Microsoft Works, specifically Excel.
• Detailed oriented, organized, self-motivated, work well independently and on a team.
• Good written and verbal skills.
• Good critical thinking and problem-solving skills.
• Ability to maintain appropriate ethical boundaries and professional client relationships.

Nice To Haves

• Experience working with volunteers or mentors.

Responsibilities

• Provide education and career case management to refugee youth, ages 15-24.
• Conduct orientation, client enrollment, and verify client eligibility.
• Provide academic support, including tutoring, parent/teacher meeting assistance, college applications, vocational/GED program enrollment, and financial aid applications.
• Create spreadsheets and tracking tools for organization and service documentation.
• Input and retrieve data from an external online Refugee Database.
• Collaborate and refer clients with other in-house programs (Employment, Education, Case Management Services).
• Perform additional supportive services and make referrals to community partners.
• Maintain client case files.
• Conduct outreach and present to community partners (school districts, universities, colleges) for potential partnerships and mentor recruitment.
• Communicate with college advisors and registrars, track student logins for enrollment and financial assistance.
• Conduct outreach to potential clients through home visits or other efforts, and enroll youth into the Refugee Youth Mentoring Program.
• Assist program staff in organizing social and civic engagement events for mentors and youth, including transportation, event setup, client outreach, attendance confirmation, chaperoning, and ensuring safety.
• Conduct home visits as needed, identify barriers, and develop solutions.
• Complete all required professional development.
• Adhere to safety training and protocols.
• Protect the confidentiality of all information and material obtained.
• Adhere to the Code of Conduct and the Faith and Moral Policy.
• Take a solution-oriented approach and promote collaboration.
• Perform other duties as assigned.

Benefits

• Flexibility of work schedule, may be asked to work some weekends and evenings for social engagement activities, and trainings. Notice will be given ahead of time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level