Youth Mentor (418)

Lutheran Services Florida•Loxahatchee, FL

About The Position

Lutheran Services Florida is hiring Youth Mentors to provide direct care and supervision to adolescent residents in group homes. The role involves working with at-risk youth, including adolescents with aggressive behaviors and histories of abuse, neglect, and trauma. Youth Mentors help provide quality care and maintain a safe, secure, supportive residential environment. The position is assigned to a primary location but may involve working at other regional group homes within a reasonable radius as shift needs arise. Mentors transport and accompany youth to appointments and activities, support daily routines and independent living skills, participate in case plans and recreational programming, and document residents’ behavior, development, needs, incidents, and daily observations. The role may require coverage across various shifts, including overnights and extended hours.

Requirements

  • High school diploma, GED, or equivalency completion certification.
  • Certified CPR and First Aid, and crisis intervention certification or training, required.
  • Valid Florida driver’s license and proof of active insurance.
  • Ability to remain alert and responsive during all shifts, including overnights and extended hours.
  • Ability to work with at-risk adolescents, including youth with challenging or aggressive behaviors and histories of abuse, neglect, and trauma.
  • Good organizational, written, and verbal skills.
  • Dependability, discretion, and good judgment.
  • Ability to establish and maintain effective relationships with clients, coworkers, and the general public.
  • Sensitivity to the cultural and socioeconomic characteristics and needs of the service population.
  • Ability to operate agency vehicles and transport youth in an agency van, if required.
  • Ability to perform physical intervention or de-escalation techniques when required, consistent with agency-approved crisis management protocols.

Nice To Haves

  • Post-secondary education in a human services field.
  • One year of experience working with youth or troubled youth in an organized or structured setting.

Responsibilities

  • Provide a supportive environment and direct supervision for youth residents.
  • Assist youth with meals, bathing, hygiene, medication, and other daily routine tasks.
  • Transport and accompany individuals and groups of youth to appointments, field trips, and recreational outings.
  • Maintain the facility’s daily security and upkeep.
  • Plan, coordinate, and participate in recreational and social activities, outdoor programs, and physical exercise.
  • Communicate with shift leaders, supervisors, and professional staff about behavior issues and youth needs.
  • Participate in implementing and monitoring client case plans as directed.
  • Attend in-service training sessions and staff meetings.
  • Assign and supervise chores and perform light housekeeping to keep the residential setting neat and orderly.
  • Respond to critical incidents and emergencies, and document incidents using the logbook and appropriate forms.
  • Assist with youth intake and discharge processes.
  • Conduct group meetings to discuss issues and address concerns.
  • Teach appropriate behaviors and independent living skills.
  • Observe and document youth behavior, development, and needs, and maintain daily written records and logs.
  • Provide accurate, complete, current, courteous, efficient, and timely information and services to partner agencies, the public, and other representatives.
  • Perform other duties assigned by the Program Director or House Coordinator, including as-needed shift coverage.

Benefits

  • Medical, dental, and vision coverage
  • 24/7 online telehealth access to doctors
  • Employee Assistance Program
  • Employer-paid life insurance equal to one times salary
  • 13 paid holidays and one floating holiday
  • Generous paid time off policy starting at 16 working days per year
  • 403(b) retirement plan with a 3% discretionary employer match or 3% student loan repayment reimbursement
  • Tuition reimbursement
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