Youth & Family Director
About The Position
As a Youth & Family Director at the YMCA, you will play a key leadership role in creating meaningful experiences for children, families, staff, volunteers, and members. This is a highly visible position that combines program leadership, staff development, relationship building, community engagement, and operational oversight. You will lead KidsZone, KidsClub, STEAM, and family programming while ensuring participants have a safe, welcoming, and engaging experience. You will recruit, hire, train, schedule, and develop staff and volunteers while providing ongoing coaching and performance feedback. You will also oversee program quality, participant satisfaction, facility and equipment readiness, and fiscal responsibility. Success in this role requires balancing people leadership with operational responsibilities while maintaining a strong focus on participant experience, staff engagement, and community impact.
Requirements
- Experience in youth and family programming
- Leadership experience
- Staff development and coaching skills
- Relationship building and community engagement skills
- Operational oversight experience
- Budget management experience
- Ability to recruit, hire, train, schedule, and develop staff and volunteers
- Ability to oversee program quality, participant satisfaction, facility and equipment readiness, and fiscal responsibility
- Ability to build positive relationships with members, participants, staff, volunteers, and community partners
- Ability to create high-quality programs that engage children and families
- Ability to develop and retain strong teams
- Ability to manage budgets responsibly while growing participation and program impact
- Ability to respond to challenges with professionalism, flexibility, and a solutions-focused mindset
- Ability to deliver exceptional customer service and foster a welcoming environment for all
- Ability to model YMCA values and create an inclusive culture
- Flexibility to work early mornings, evenings, weekends, holidays, and special events
- Ability to manage multiple priorities and deadlines simultaneously
- Ability to work both indoors and outdoors
- Ability to be visible and engaged throughout the facility
- People-focused leadership skills
- Ability to serve others
- Ability to build strong teams
- Ability to create positive experiences for children and families
- Ability to embrace variety and adapt to changing needs
Nice To Haves
- Experience in a YMCA setting
- Experience with KidsZone, KidsClub, STEAM, and family programming
Responsibilities
- Supervising youth programs
- Coaching staff
- Responding to member needs
- Coordinating facility space
- Planning family events
- Reviewing budgets
- Developing new programming opportunities
- Building partnerships within the community
- Lead KidsZone, KidsClub, STEAM, and family programming
- Ensure participants have a safe, welcoming, and engaging experience
- Recruit, hire, train, schedule, and develop staff and volunteers
- Provide ongoing coaching and performance feedback
- Oversee program quality, participant satisfaction, facility and equipment readiness, and fiscal responsibility
- Build positive relationships with members, participants, staff, volunteers, and community partners
- Create high-quality programs that engage children and families
- Develop and retain strong teams through effective hiring, training, and coaching
- Manage budgets responsibly while growing participation and program impact
- Respond to challenges with professionalism, flexibility, and a solutions-focused mindset
- Deliver exceptional customer service and foster a welcoming environment for all
- Model YMCA values and create an inclusive culture where everyone feels they belong
- Supervising and supporting staff and volunteers
- Leading and participating in youth and family programming
- Managing multiple priorities and deadlines simultaneously
- Responding to member questions, concerns, and feedback
- Working both indoors and outdoors depending on programming needs
- Being visible and engaged throughout the facility rather than working exclusively from an office
Benefits
- Access to UnitedHealthcare Medical coverage
- Complimentary dental and vision care for employees
- Free Long-Term Disability (LTD) and Life Insurance coverage
- Generous Paid Time Off (PTO) policy
- 12% employer contribution to retirement savings
- Complimentary family membership
- 50% off most programs for full-time employees
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
