Youth Counselor -Crisis Program-Bloomington

Mt Olivet Rolling Acres•Bloomington, MN
•Onsite

About The Position

The Youth Counselor supports youth experiencing a mental health crisis in children’s crisis settings. The program is designed to support youth in the community rather than in a hospital, hotel, or detention center. The counselor implements interventions identified in each youth’s therapeutic support plan and participates in daily activities, including supporting hygiene and daily tasks, cooking, maintaining schedules, community outings, and behavior management. The role provides person-centered, trauma-informed support and helps youth identify triggers, use coping strategies, stabilize, and transition to a long-term living option. The counselor also supports healthcare management, medication administration, documentation, household upkeep, and communication with clients’ families, guardians, workers, and coworkers. The position is part time, scheduled for 20 hours per pay period, with a combination of day and evening hours and every other weekend. Cross-training at multiple crisis programs may be required.

Requirements

  • Must be at least 21 years old.
  • High school diploma or GED.
  • Experience working with youth in a residential, shelter, or crisis program.
  • Must pass the Department of Human Services background check and maintain qualified status.
  • Must be able to meet the company’s physical job demands.
  • If using a personal vehicle for company business, must have a current valid driver’s license and insurance as required by state law.
  • Complete the provided Therapeutic Crisis Intervention (TCI) training within the first two months of employment and earn a score of at least 70%.
  • Successfully complete the Medication Administration class with a score of at least 80%, and regularly pass medications using the correct procedure without error.
  • Demonstrate basic computer skills.
  • Willingness to work a combination of day hours (7 a.m.–3 p.m.) and evening hours (2 p.m.–10 p.m.), including every other Saturday and Sunday, is required.

Responsibilities

  • Engage in clients’ daily activities and manage behavior according to each client’s individual plan and needs.
  • Approach interactions with clients and coworkers from a trauma-informed care perspective.
  • Communicate with coworkers and contribute to a healthy work environment.
  • Attend team and client meetings.
  • Demonstrate acceptance and respect for people of all genders, races, ages, cultures, ethnicities, classes, religions, disabilities, and gender identities.
  • Ensure client safety by implementing behavior interventions described in therapeutic support plans.
  • Take clients into the community, including driving them during the day and at night, and model safe and appropriate social skills.
  • Maintain appropriate boundaries with clients.
  • Maintain a clean and safe home by following policies and procedures during shifts.
  • Work with clients’ identified supports, including family members, guardians, and workers, to encourage communication and healthy relationships.
  • Help clients identify triggers and implement coping strategies to stabilize and transition to a long-term living option.
  • Lead and teach DBT groups to youth during shifts.
  • Participate in recreation activities, games, and events at the home.
  • Complete required shift documentation.
  • Assist with daily housekeeping and household maintenance.
  • Implement programs according to the Coordinated Service and Support Plan (CSSP), CSSP Addendum (CSSP-A), and Individual Abuse Prevention Plan.
  • Provide person-centered services through practice, actions, and language.
  • Administer and document prescribed medications, treatments, diets, and exams as directed by the CSSP and CSSP-A; follow medication administration guidelines.
  • Maintain confidentiality in accordance with HIPAA and MORA policies and procedures.
  • Prepare meals according to planned menus and complete weekly food ordering as needed or scheduled.
  • Read and follow company policies and procedures.
  • Check MORA email each shift and use SharePoint and Microsoft Teams as needed for documentation and current MORA and client information.
  • Complete mandatory training required by MORA or 245D regulations and attend Medical Coordinator trainings and drop-ins as needed.
  • Manage clients’ overall healthcare in conjunction with the Lead Youth Counselor.
  • Oversee house and client documentation and work with the Program Supervisor to maintain records according to MORA expectations and licensing standards.
  • Ensure fire and weather drills are completed at the frequency required by licensing, unless appropriately delegated.
  • Cross-train at multiple crisis programs to support youth and staffing-ratio needs.
  • Collaborate with the team on other duties as assigned or needed.

Benefits

  • Full-time employees receive medical insurance with a company-sponsored health reimbursement account and health savings account.
  • Dental insurance.
  • Life insurance coverage options for employees, spouses, and children.
  • Long-term disability coverage.
  • Flexible spending accounts for medical and dependent care.
  • 403(b) retirement plan with matching after one year of employment.
  • Paid time off of up to three weeks annually, increasing after the first year of employment.
  • Opportunity to use a private vacation property west of Duluth in McGregor, Minnesota.
  • Awards for outstanding employee performance and promotion opportunities.
  • Tuition reimbursement and scholarship opportunities.
  • Opportunities for advancement; the organization promotes from within.
  • A $1,500 retention bonus for full-time employees, paid over one year.
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