Youth Compliance Monitor

Alcohol and Gaming Commission of OntarioNiagara Falls, ON
Onsite

About The Position

The Alcohol and Gaming Commission of Ontario (AGCO) is seeking motivated and responsible youth to join the Regulatory Compliance Branch as a Youth Compliance Monitor (YCM) through the Youth Compliance Monitoring Program. This program allows minors employed by the regulatory agency to legally attempt purchases of liquor and cannabis from licensed retail stores and establishments. This important program helps the AGCO monitor whether businesses are complying with the laws that prohibit the sale of these products to minors. Working alongside an Inspector, you will visit licensed stores and establishments, attempt purchases, and provide detailed feedback on your experience. This role offers the chance to contribute to community safety making a meaningful impact in Ontario. The AGCO is an agency where innovation thrives, ideas flourish, and passion drives us to new heights of excellence. Reporting to the Ministry of the Attorney General, the AGCO is responsible for regulating Ontario’s vibrant alcohol, gaming, horse racing, and private retail cannabis sectors in accordance with the principles of honesty and integrity, and in the public interest.

Requirements

  • Must be between 16 and 18 years of age. Government-issued ID will be required to verify age.
  • Must be legally entitled to work in Canada and have a valid Social Insurance Number (SIN) upon hire.
  • Must be available to work after school and/or evenings on a part-time basis (up to 7.25 hours per shift), Monday to Sunday from June 2026 to March 2027. Work will be scheduled on an as-needed basis, and YCMs are expected to be available throughout this period.
  • Discretion, professionalism, and the ability to carry out duties impartially.
  • Strong attention to detail and the ability to follow detailed instructions.
  • Good judgment and situational awareness.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills.
  • Eligibility to work in Canada and the ability to successfully complete a criminal background check.

Nice To Haves

  • Support compliance with laws around age-restricted products
  • Gain first-hand exposure to regulatory compliance in action
  • Develop valuable skills such as judgment, communication, and accountability
  • Build meaningful work experience to support your future academic or career goals
  • Be part of a diverse, inclusive, and professional workplace committed to public service

Responsibilities

  • Visit assigned stores and attempt to purchase age-restricted products in line with established guidelines.
  • Provide accurate and timely reports on each visit, detailing observations and outcomes in line with established protocols.
  • Communicate areas of non-compliance to the assigned Inspector and follow procedures for handling purchased items.
  • Maintain professionalism, discretion, and confidentiality throughout all activities.
  • Carry out all assigned duties in accordance with established protocols, procedures, and training.
  • Document all purchase attempts and related activities accurately, following policies and best practices.

Benefits

  • Generous time-off policy, including 2 volunteer days to contribute to causes that matter to you.
  • Defined benefit pension plans to secure your financial future.
  • Well-being credits to support gym memberships, therapy, financial planning, and more.
  • Professional development opportunities with access to training programs, leadership resources, and reimbursement for professional memberships.
  • 24/7 confidential support through our Employee Assistance Program.
  • Convenient, central location near the subway line for easy access when working in the office. Paid onsite parking is also available.
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