Youth Compliance Monitor

Alcohol and Gaming Commission of Ontario • Orillia, ON

4d • Onsite

About The Position

The Alcohol and Gaming Commission of Ontario (AGCO) is seeking motivated and responsible youth to join the Regulatory Compliance Branch as Youth Compliance Monitors (YCMs). Working alongside an Inspector, you will visit licensed stores and establishments, attempt purchases, and provide detailed feedback on your experience. This is a unique opportunity to gain valuable work experience while playing an important role in promoting compliance and helping keep Ontario communities safe. The Youth Compliance Monitoring (YCM) Program employs minors to serve as Mystery Shoppers, legally attempting to purchase liquor and cannabis from licensed retail stores and establishments. This important program helps the AGCO assess whether businesses are complying with Ontario laws that prohibit the sale of these products to minors.

Requirements

• Must be between 16 and 18 years of age. Government-issued ID will be required to verify age.
• Must be legally entitled to work in Canada and have a valid Social Insurance Number (SIN) upon hire.
• Must be available to work after school and/or evenings on a part-time basis (up to 7.25 hours per shift), Monday to Sunday from September 2026 to March 2027. Work will be scheduled on an as-needed basis, and YCMs are expected to be available throughout this period.
• Discretion, professionalism, and the ability to carry out duties impartially.
• Strong attention to detail and the ability to follow detailed instructions.
• Good judgment and situational awareness.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Eligibility to work in Canada and the ability to successfully complete a criminal background check.

Nice To Haves

• Parental/Guardian Consent: An Information Sheet regarding the Youth Compliance Monitoring Program will be provided to successful candidates at the later stages of the hiring process and must be reviewed and signed by a parent or guardian.

Responsibilities

• Visit assigned stores and attempt to purchase age-restricted products in line with established guidelines.
• Provide accurate and timely reports on each visit, detailing observations and outcomes in line with established protocols.
• Communicate areas of non-compliance to the assigned Inspector and follow procedures for handling purchased items.
• Maintain professionalism, discretion, and confidentiality throughout all activities.
• Carry out all assigned duties in accordance with established protocols, procedures, and training.
• Document all purchase attempts and related activities accurately, following policies and best practices.

Benefits

• Generous time-off policy, including 2 volunteer days to contribute to causes that matter to you.
• Defined benefit pension plans to secure your financial future.
• Comprehensive health, dental, and vision plans, with 100% employer-paid premiums.
• Well-being credits to support gym memberships, therapy, financial planning, and more.
• Employer-paid parental leave top-up.
• Professional development opportunities with access to training programs, leadership resources, and reimbursement for professional memberships.
• 24/7 confidential support through our Employee Assistance Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed