Community Support Team - Youth Case Manager

Rosecrance • Rockford, IL

2h • Onsite

About The Position

Rosecrance is seeking dedicated individuals to join their team as Youth Case Managers, championing hope and providing behavioral health services. The role focuses on empowering individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. The Community Support Team (CST) provides case management services, crisis intervention, skills training, documentation, individual counseling, medication monitoring, and attends meetings to meet the needs of the seriously mentally ill. The position aims to decrease hospitalization and crisis episodes, increase community functioning, and help clients achieve rehabilitative, resiliency, and recovery goals.

Requirements

• Bachelor’s Degree with minimum two years’ experience in mental health.
• Demonstrated education, training or experience in the mental health services.
• MHP designation.
• Valid driver’s license.
• Adequate written skills to accurately complete required documentation within the time frames prescribed.
• Excellent organizational and computer skills.
• Ability to work independently and with a team.
• Skilled in conducting individual, family and group counseling, case management.
• Ability to present and coordinate lectures for clients, families, staff or community resources.
• Valid driver’s license and ability to meet Agency insurance requirements.
• Must have own transportation.

Nice To Haves

• Self-Starter with ability to work independently and with a team.

Responsibilities

• Provide mental health rehabilitation services and support adults and families.
• Decrease hospitalization and crisis episodes.
• Increase community functioning for clients to achieve rehabilitative, resiliency, and recovery goals.
• Provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment.
• Participate as a team member in the delivery of mental health services to clients and their families.
• Facilitate the issues of recovery into daily living situations.
• Provide case management services, crisis intervention, and skills training.
• Complete documentation within the required time frame.
• Provide individual counseling and medication monitoring.
• Attend meetings, QI, and other duties necessary to meet the needs of the seriously mentally ill.
• Motivate and problem-solve with staff regarding effective clinical practices.
• Complete all necessary documentation within the appropriate time lines.
• Undertake primary case management responsibilities for designated clients.
• Conduct individual, group, and family counseling and educational sessions for clients and/or family members.
• Ensure that client service records are maintained consistent with regulations.
• Maintain communications with all staff (e.g., admissions, process, and discharge plans).
• Coordinate services from a variety of community resources.
• Utilize a variety of treatment concepts, evidence-based practices, and service modalities when providing care.
• Present workshops, lectures, and training to clients, families, staff, and community groups as needed.
• Be familiar with court proceedings and available to make court appearances on behalf of Rosecrance clients.
• Serve as a member of the Clinical Team and participate in all team meetings and activities.
• Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model and demonstrate positive guest relations in representing the agency.

Benefits

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level