Youth Case Manager, Pittsfield, MA

Key Program, Inc.•Pittsfield, MA

12d•Onsite

About The Position

The Key Program is currently seeking a Youth Case Manager (Outreach & Tracking Caseworker) to work with children/youth and their families who live in Berkshire County. The Youth Case Manager (Outreach & Tracking Caseworker (OTCW) works independently as part of the regional treatment team, establishing open communication and support with co-workers. The OTCW is directly responsible for overseeing and executing services for clients and families referred to by contracting agencies. Due to the nature of the work and client needs, the OTCW requires a 42.5-hour work week including some evenings, weekends, and holidays. On-call duties may also be required. The Key Program is a private, non-profit human services agency whose mission is to support children, families, and emerging adults through trauma-informed, culturally grounded services that strengthen resilience, foster belonging, deepen community connections, and build a foundation for lasting well-being. Key works in conjunction with the MA DCF, RI DCYF and NH DCYF and is an agency provider of community-based services, residential treatment programming, and outpatient mental/behavioral health services. Key is committed to diversity, equity, and inclusion and committed to hiring employees that reflect the diverse communities that we serve. All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.

Requirements

Bachelor’s degree in a human service-related field
One-year direct care experience (part-time, volunteer and internship experience is applicable)
21 years of age or older
Valid state driver's license
Legally registered and insured car for work use
Ability to work a varied and rotating schedule including days, evenings, and weekend shifts
Written and verbal communication skills
Ability to work independently and on a team
Strong interpersonal skills

Responsibilities

Develop and maintain supportive client relationships emphasizing client accountability and attainment of client treatment goals
Provide advocacy in the areas of health, education, vocation, legal and family/foster family intervention
Facilitate individual client and/or family/foster family counseling, mediation, and support and group counseling sessions
Coordinate clinical services with clinic staff
Locates, evaluates and utilizes community resources for clients and families
Provides intensive community tracking services
Establishes aftercare plans and develops community resources for terminating clients and their families
Completes case documentation (assessments, daily treatment notes, reports, etc.) in a thorough, professional and timely manner

Benefits

Competitive hourly wage: $24.50
Additional compensation for bilingual skills
Employee referral bonus program
Blue Cross Blue Shield Blue Benefits covering over 90% of medical premiums
70% for dental premiums with low deductibles and co-pays
Tuition assistance for degree or certification programs
Scholarship opportunities for clinical-related graduate programs
Internship placement site for college credit
Intensive training
Professional development
Opportunities for advancement
3 weeks vacation
2 weeks sick time
3 days personal time
3 days bereavement
12 paid holidays for Full-time staff
Free, confidential employee assistance program for employees and adult household members
Reimbursement equivalent to IRS rate for work-related travel
403(b) retirement savings account (tax-deferred)
Pre-tax childcare