Youth Case Manager

Smart Staffing Group•Poughkeepsie, NY

About The Position

Under the supervision of Smart Staffing Group Inc, the Youth One Stop Work Experience Director will work collaboratively in all areas of Education & Employment (E&E) programming while specifically providing support to youth through the Workforce Innovation and Opportunity Act (WIOA) program. The Youth Case Manager will be responsible for the day-to-day maintenance of databases, file maintenance and documentation, data entry compliance, reporting as required by WIOA, and attending meetings as needed/assigned. This position will work in collaboration with the DCRCOC team to develop individual employment and education plans with youth, and collaborate with other agencies to identify and meet career goals of WIOA enrolled youth. Other duties include: facilitating Employment Skills Training (EST) or education hours; providing youth with ongoing support, mentoring, and job coaching; identifying resources for youth to develop skills and connect youth with those resources; making appropriate referrals for youth to utilize available resources in developing job skills.

Requirements

An Associate's degree in psychology, counseling, social work, human services, communication or a related field and at least two years’ experience working with youth; or an equivalent combination of education and experience.
Thorough planning and organizational skills and be detail-oriented.
Excellent communication skills, presentation skills, and the ability to be a good listener.
Computer proficient and possess experience of Microsoft Office Suite (e.g. Outlook, Word, PowerPoint, and Excel).
Consistent exercise of discretion, independent judgment in the performance of duties.
Good problem-solving skills.
Able to handle multiple tasks, assess and change priorities based upon agency/client needs.
Must pass background checks.

Responsibilities

Day-to-day maintenance of databases, file maintenance and documentation, data entry compliance, reporting as required by WIOA, and attending meetings as needed/assigned.
Develop individual employment and education plans with youth in collaboration with the DCRCOC team.
Collaborate with other agencies to identify and meet career goals of WIOA enrolled youth.
Facilitate Employment Skills Training (EST) or education hours.
Provide youth with ongoing support, mentoring, and job coaching.
Identify resources for youth to develop skills and connect youth with those resources.
Make appropriate referrals for youth to utilize available resources in developing job skills.
Provide the best experiences and opportunities for WIOA youth inclusive of the WIOA 14 program elements: Tutoring, study skills training, instruction, and evidence-based dropout prevention and recovery strategies Alternative secondary school services, or dropout recovery services, as appropriate Paid and unpaid work Occupational skill training Education offered concurrently with and in the same context as workforce preparation Leadership development opportunities Supportive services Adult mentoring for the period of participation and a subsequent period, for a total of not less than 12 months Adult Mentoring Comprehensive guidance and counseling Financial literacy education Entrepreneurial skills training Labor market and employment information services Activities that help youth prepare for and transition to postsecondary education and training AND Partnerships & Collaborations