Youth Case Manager 3

Metropolitan Government of Nashville & Davidson County • Nashville, TN

13h • Hybrid

About The Position

The Youth Case Manager 3 is responsible for supervising case managers and supporting staff within the Attendance Support division. Core responsibilities include reviewing case assignments and monitoring work activities to ensure compliance with court policies and program standards. The role also oversees division operations and coordinates youth support, intervention, and accountability initiatives. Performs related duties as required. Davidson County Juvenile Court’s mission is to prevent problems, promote the positive potential in all people, and pursue fairness and hope.

Requirements

• Bachelor’s Degree from an accredited college or university
• Four (4) years of experience in probation or counseling
• Two (2) years of supervisory or lead experience
• Employees must register for the Metro Human Resources Supervisory Training Program prior to completion of the probationary period or work test and must complete all coursework within a 12-month period.
• Candidates with accreditations earned in a foreign institute are encouraged to apply.
• All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Nice To Haves

• Knowledge of the development and operation of social service programs
• Experience writing grants and administering grant monies
• Experience analyzing and evaluating casework reports and related materials

Responsibilities

• Supervises Case Managers, other professionals, and support personnel assigned to the division.
• Reviews case assignments and work activities for compliance with court and grant program standards.
• Establishes goals and objectives for the program and determines methods of operation and resources.
• Works with administrative staff on the formulation of departmental policies, preparing reports, and performing statistical analyses.
• Conducts group in-service and individual training as needed.
• Establishes, implements, and modifies policies and procedures within established guidelines.
• Plans, implements, and evaluates programs or activities.
• Makes referrals to and works with public and private agencies.
• Answers questions and resolves complaints.
• Attends and speaks occasionally at community meetings.
• Designs programs to address the needs of individuals and groups in the community.
• May write grants and/or administer any grant monies received.
• May carry a caseload and perform all duties of Youth Case Manager 1 and Youth Case Manager 2.
• May be required to conduct or accompany field staff while conducting room searches and/or after-hour curfew compliance checks.
• May visit children and families at their home, school, etc.
• Evaluates the performance of the employees directly under his/her supervision.

Benefits

• We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply.
• Metro Nashville is committed to selecting the most qualified candidate for each of our roles.
• Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.
• Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level