Youth Care Worker - Bilingual - Spanish/English -JOR

National Youth Advocate Program•Cincinnati, OH

About The Position

The Youth Worker at La Jornada works to make a meaningful difference in the lives of families served by the National Youth Advocate Program (NYAP). The role works closely with youth and families to provide advocacy and support toward targeted goals. Youth Care Workers guide, support, and empower young people, helping them build brighter futures.

Requirements

  • High school diploma or GED equivalent.
  • At least 21 years of age.
  • Bilingual fluency in English and Spanish.
  • Excellent interpersonal and communication skills, including the ability to engage effectively with minors.
  • Patience, empathy, and ability to provide emotional support to minors through developmental stages.
  • Flexibility and adaptability in a dynamic, fast-paced environment.
  • Previous experience and proficiency using office machines, including computers.
  • Proficiency with Microsoft Office, including Excel and Word.
  • Valid driver’s license, reliable transportation, automotive insurance, and a good driving record.
  • Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability.
  • Proficiency using desktop and laptop computers, internet search, people management programs, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
  • Excellent customer service and communication skills.
  • Sensitivity to cultural diversity.
  • Enthusiastic self-starter.
  • Excellent oral and written communication skills.
  • Strong organizational and administrative skills.
  • Effective problem-solving and decision-making skills.
  • Ability to work independently and as a team member.
  • Ability to meet the physical demands of the role, including manual dexterity and sensory acuity, repetitive motion, extended sitting and standing, sustained visual and mental demands, occasional lifting up to 25 pounds, bending, pulling, and carrying, and frequent travel and driving while seated for extended periods.

Responsibilities

  • Perform work consistently with NYAP’s mission, values, and philosophies.
  • Build a trusting, supportive relationship with youth while helping them achieve identified goals.
  • Provide appropriate leadership to youth during the program.
  • Create a warm, caring, and safe atmosphere for youth.
  • Report problems to the Out of School Coordinator.
  • Prepare activities and rooms for the program.
  • Complete required training on time in accordance with state, contract, and licensing agency standards.
  • Complete required documentation on time.
  • Maintain a positive attitude toward youth, coworkers, families, and others involved with the program.
  • Perform other duties as assigned.

Benefits

  • 33 paid days off each year (11 holidays and 22 days of PTO).
  • Healthcare benefits for employees and their families.
  • Pet insurance with discounts and reimbursements.
  • Competitive salaries and benefits, including a 401(k).
  • Summer hours off, including half-day Fridays and work-anniversary trips.
  • Mileage reimbursement.
  • Phone allowance.
  • Student loan repayment assistance.
  • CEUs and ongoing training and education.
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