Youth Care Worker | Monday - Friday | 2PM-10PM | Jackson, TN

Support Solutions • Jackson, TN

1d • Hybrid

About The Position

The position involves providing support to children/youth through the Youth Services program as they develop/maintain skills that enhance the quality of their lives in the community. This role requires supporting individuals with personal care, daily routines, and achieving outcomes from their Plans of Care. The Youth Care Worker will practice Support Solutions’ philosophy and values, ensuring respectful interactions, connecting youth to preferred activities, and providing them with information to make choices. A key aspect of the role is integrating youth into the community, ensuring they are included, respected, and valued, while maintaining their safety and Plans of Care. Responsibilities include safe transportation, proper use of agency resources, attending training, cooking nutritious meals, teaching life skills for independence, documenting progress, and encouraging customer satisfaction. The role also involves overseeing medication administration, maintaining cleanliness of the living space and vehicles, ensuring participation in religious activities, protecting confidentiality, and participating in assessments. Thoughtful decision-making to ensure the health, safety, and well-being of the youth, while fostering their emotional and developmental growth, is essential. Other duties may be assigned.

Requirements

• Must be 18 years of age and able to read and write effectively.
• Must have a HS Diploma or GED.
• Must have a valid driver’s license and maintain a valid driver’s license and acceptable driving record throughout employment with SS.
• Must meet state and local requirements regarding criminal background check, sexual offender check, abuse registry, drug screening and felony offender listing.
• Must meet all training requirements and keep training current.
• Must be able to perform heavy lifting in the assistance of service recipients with personal care, if applicable.
• Must have some computer knowledge.
• Effective verbal and written communication skills
• Effective organizational skills, able to complete heavy workloads within established time frames, and perform with frequent interruptions and/or distractions
• Effective interpersonal skills, able to establish and maintain cooperative working relationships with others, ability to interact appropriately with others in various contexts and purposes
• Must be able to practice confidentiality in all matters pertaining to clients and employees
• Can perform a variety of duties, often changing from one task to another, in a job that may require significant differences in technology, techniques, environmental factors, physical demands, or work situations
• Employee must also provide any medical records required to comply with regulations in force through any governing entity related to business operations and to meet policy and procedure requirements of Support Solutions, such as TB Skin tests, HEP B vaccinations, Flu vaccinations, etc., and Health Screening.
• The employee is regularly required to stand and/or walk for prolonged periods of time.
• She/he may also be required to sit for short or long periods of time while completing other duties and responsibilities.
• There is also a requirement to be able to occasionally stoop, kneel, or crouch and to reach with the hands and arms.
• She/he must be able to drive/travel for short periods of time to transport supported person to appointments and community outings and to attend meetings, and trainings.
• The employee must have a full range of body movements including the use of his/her hands, feet, and limbs to perform CPR compressions, abdominal thrusts, CPI techniques, or to pursue on foot a person to prevent them from injury, etc.
• The ability to bend the body, to reach for objects, and to crouch/stoop, and climb when needed are also required.
• The employee must have command of all five senses: sight, hearing, touch, smell, and taste.
• Specific vision abilities required include close vision, distant vision, and depth perception.
• These vision requirements in each area must be sufficient to shift in focus from reading documents to using a computer or tablet for data entry and operating a vehicle.
• There is also a requirement to talk and listen for prolonged periods both on the telephone and face to face.
• The employee must have the ability to perform heavy lifting over 50 lbs. to assist total care supported individuals with transferring from or to wheelchair, turning/repositioning a total care person in bed, etc.
• Valid state issued Driver License
• Must maintain valid Medication Certification throughout tenure.
• Must maintain valid CPR/First Aid Certification throughout tenure.
• Must maintain valid CPI training throughout tenure.
• Valid automobile insurance is required for all employees working at homes where the agency does not provide a vehicle and this coverage must presented prior to transfer to any home where an agency vehicle is not provided.

Nice To Haves

• Weekends may be included.

Responsibilities

• Supports the child/youth with personal care and daily routines, and in achieving outcomes from the Plan(s) of Care
• Understands and practices Support Solutions’ philosophy and values in interactions with the child/youth and community members by using respectful language, connecting them to preferred activities and experiences, and ensuring that they have on-going information from which to make choices.
• Helps the child/youth become integrated with the community by ensuring that he/she is included, respected, valued and has a variety of preferred relationships in the community of their choice, while ensuring their Plans of Care and safety is respected.
• Assures safe transport and accompanies the child/youth as needed to events, school, and medical appointments utilizing Support Solutions’ (SS) vehicles.
• Ensures proper use of the child/youth and agency resources including but not limited to personal funds, vehicles, buildings, utilities, telephones, money, equipment, food and supplies.
• Attends all training meetings assigned by Support Solutions and DCS.
• Cooks and provides meals based on scheduled menus, ensuring nutritional needs are met.
• Performs life skill activities or teaches the child/youth to do so, such as activities of daily living skills and other personal skills that work toward achieving independence.
• Consistently works and documents improvement toward meeting outcomes.
• Utilizes electronic records system including completing daily shift notes.
• Encourages customer satisfaction through regular contact with child/youth, families, DCS, and external stakeholders.
• Oversees storage and administration of medications based on requirements and Medication Administration standards/SS/DCS standards.
• Ensures child/youth is neat and clean
• Keeps the house clean and does laundry with as much assistance from the child/youth as possible.
• Ensures vehicles used for transportation needs is clean and is properly maintained.
• Ensures child/youth is able to participate in their religion/faith of choice.
• Protects confidentiality of child/youth
• Participates in assessments, as needed.
• Provide thoughtful decision-making support for the child/youth to ensure their health, safety and best interest while encouraging the child/youth’s emotional and developmental growth.
• Performs other job related duties as assigned.
• Practices safe work habits to eliminate and control potential safety and health hazards and to maintain a safe work environment.
• Attends all safety training as scheduled.
• Work as part of the team to ensure that SS Quality Management principles (Plan, Measure, Assess. Improve) are practiced and achieved.
• Operates SS and personal transportation in a safe and healthy manner.

Benefits

• $300 Sign-on bonus after successful completion of 90 days of service for FT and PT (24 hours per week) hires!
• $300 Referral Bonus for employee referred hires who successfully complete 90 days of service and work FT or PT hours!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED