Youth Care Professional

Villa of Hope•Rochester, NY

9d•$17 - $19•Onsite

About The Position

Under the general direction of the Program Manager, the Youth Care Professional (YCP) works with the residential treatment team to create a therapeutic, nurturing, structured, and protective environment that helps youth develop life and social skills. The YCP uses professional knowledge, learned skills, and interpersonal skills to support positive change and meet youth’s daily physical and emotional needs. The role carries out responsibilities in alignment with Villa of Hope’s mission, vision, Sanctuary Guiding Principles, and Strategic Plan. The YCP provides supervision and support to youth in a residential group-home setting, implements individualized treatment and crisis-support plans, supports education and independent-living skills, and participates in treatment-team activities and documentation. The position also involves maintaining a safe and orderly residence, assisting with daily routines and meals, facilitating recreation and community activities, and transporting clients as needed.

Requirements

High school diploma or equivalent required.
Valid New York State driver’s license in good standing.
Ability to work evenings and weekends as needed.
Successful completion of Therapeutic Crisis Intervention (TCI) training, including a written test and LSI demonstration, and required refreshers; must obtain and maintain TCI Associate Level Certification at hire or within the first year of employment.
Ability to perform household tasks, climb stairs, move throughout the group home, work cooperatively in a team, respond quickly to emergencies, and transport clients using an agency vehicle.
Ability to meet TCI-related physical demands, including repeatedly dropping to the knees, twisting and turning, intense physical exertion, and supporting another adult’s weight.

Nice To Haves

Associate’s degree preferred.
Previous experience working with adolescents preferred.
CPR certification is required for some programs; training will be provided.

Responsibilities

Comply with agency and program policies, procedures, applicable laws and regulations, and the Justice Center’s Code of Conduct; maintain confidentiality and security of client and staff records.
Provide individual and group supervision and account for youth in care at all times.
Obtain and maintain Therapeutic Crisis Intervention (TCI) certification; use approved crisis prevention and intervention techniques, document incidents, and participate in post-crisis reviews.
Support effective use of clients’ Individual Crisis Support Plans (ICSPs), contribute input to those plans, and implement treatment-plan methods and directives.
Supervise prescribed medications, report medical concerns, and follow medical directions.
Uphold residential rules and structure, support daily routines, and provide fair, consistent therapeutic consequences and behavioral limits in the residence and community.
Maintain a safe environment using the Sanctuary model; follow safety policies, report unsafe conditions and work habits, set a positive safety example, and coordinate with staff and community resources during emergencies as needed.
Facilitate at least one fire drill per year and report repair and maintenance needs; participate in cleaning and upkeep of the group home.
Complete required incident notifications and documentation before the end of the shift, service-delivery documentation within required timeframes in the ECR, daily shift notes for each youth, and required resident, general, milk-usage, and meal logs.
Attend required training, ongoing training, and staff-development activities.
Develop nurturing relationships with clients and use those relationships to support healthy development and help clients cope effectively.
Carry out Positive Behavior Intervention and Supports and Trauma Systems Therapy approaches in accordance with training, treatment plans, team decisions, and supervision; use a functional behavioral approach to understand unmet needs and support improved functioning.
Support youth in attending school and provide homework assistance as needed.
Practice cultural competency toward clients, families, and staff.
Follow policies for purchasing clothing, food, and other residential supplies.
Support youth in developing independent-living skills and facilitate community meetings.
Prepare or assist with meals according to the established menu, encouraging healthy eating; lead and participate in recreation and leisure activities.
Transport clients to home visits, community activities, and medical appointments as needed.
Collaborate with the treatment team to create opportunities for families and natural supports to visit and participate in youth programming.
Attend and participate in treatment-team processes, write assessments, and assist with developing treatment objectives and methods.
Uphold established policies and procedures, suggest improvements as needed, and perform other comparable duties or responsibilities assigned by program leadership.