Youth and Young Adult Data Team Manager (COM5)

State of WashingtonMultiple Locations Statewide, WA
Remote

About The Position

The Department of Commerce is seeking a Youth and Young Adult Data Team Manager to provide strategic leadership for the Data & Performance Unit (DPU) within the Housing Division (HD). This role is crucial for strengthening HMIS data quality, expanding data literacy, and improving the collection, analysis, and use of data across Washington's Office of Homeless Youth (OHY) funded programs. The manager will lead the development and implementation of statewide data quality improvement strategies, technical assistance, training, and analytical initiatives. This position aims to enable providers, communities, and state leadership to make informed, data-driven decisions that improve outcomes for youth and young adults experiencing homelessness. The manager will oversee a multidisciplinary team responsible for HMIS technical assistance, training, analytics, and performance monitoring, fostering collaboration with OHY, HMIS administrators, community partners, and young people with lived experience. Through leadership of data-informed system improvement efforts, including Built for Zero initiatives, this position advances equitable, trauma-informed data practices and supports the goal of making youth homelessness rare, brief, and one-time.

Requirements

  • Nine (9) years of combined professional-level experience and/or education involving program management, project management, policy development, compliance monitoring, technical assistance, performance management, or administration of homelessness, housing, human services, or related publicly funded programs.
  • Three (3) or more years (full time equivalency) of professional-level experience that includes supervising professional staff or leading complex projects involving multiple stakeholders.
  • Three (3) or more years (full time equivalency) of professional-level experience that includes data analysis and data product development.
  • Three (3) or more years (full time equivalency) of professional-level experience that includes reviewing, interpreting and implementing state and federal requirements.
  • Lived experience with housing instability and/or experience navigating and receiving services from public systems such as homeless and housing services systems, foster care, the criminal legal system, or behavioral health system will substitute for one (1) year of education beyond high school equivalency and/or professional-level experience.

Nice To Haves

  • Experience administering or overseeing data systems.
  • Experience with youth and young adult programs, or projects related to youth and young adult homelessness.
  • Experience working with Homeless Management Information Systems (HMIS) and performance data.
  • Experience managing projects, prior education, training, or certification in project management.

Responsibilities

  • Supervise, mentor, and evaluate Youth and Young Adult Data Team staff through regular meetings, performance evaluations, and coaching to ensure high-quality performance and achievement of program objectives.
  • Establish work priorities, assign and monitor workload using work plans, project tracking tools, and program priorities to ensure timely completion of assignments and effective program operations.
  • Support employee development by identifying training needs, coordinating professional development opportunities, and providing ongoing guidance to strengthen staff knowledge, skills, and performance.
  • Foster a collaborative, inclusive, and high-performing team environment by facilitating communication, promoting continuous improvement, and encouraging accountability to achieve program goals.
  • Develop and implement statewide strategies to improve HMIS data quality, completeness, accuracy, and timeliness among OHY-funded programs.
  • Direct the design and delivery of HMIS training, onboarding, and technical assistance tailored to the unique data collection requirements of youth and young adult programs.
  • Ensure training and technical assistance incorporate trauma-informed, culturally responsive, and youth-centered data collection practices.
  • Monitor statewide data quality trends and develop targeted improvement plans for agencies requiring additional support.
  • Oversee the production of training curricula, technical assistance resources, guidance documents, and best practice materials.
  • Oversee the development, production, and dissemination of legislatively mandated and federally required reports, dashboards, visualizations, and analytical products related to youth and young adult homelessness.
  • Oversee the development and production of bi-annual reporting on youth and young adult homelessness in Washington and comprehensive analysis of the youth and young adult homelessness response system.
  • Oversee the development and implementation of OHY performance requirements and performance monitoring process in compliance with RCW 43.330.700 and RCW 43.330.705.
  • Ensure data products and monitoring reports accurately communicate program performance, system outcomes, and emerging trends.
  • Monitor reporting quality, timeliness, and consistency to support evidence-based decision-making.
  • Support actionable research that measures progress toward Functional Zero and other system improvement initiatives.
  • Present analytical findings and recommendations to executive leadership, other state agencies, and community partners.
  • Partner with OHY, HMIS administrators, Continuums of Care, and community organizations to strengthen statewide data capacity.
  • Support statewide initiatives including Built for Zero and other collaborative system improvement efforts.
  • Coordinate with OHY team managers and other agency partners to align data initiatives with program priorities.
  • Develop annual work plans, budgets, performance metrics, and project schedules for the YYA Data Team.
  • Monitor emerging federal and state HMIS requirements, best practices, and trends affecting youth homelessness data systems.
  • Represent the agency on statewide committees, workgroups, and meetings related to HMIS, youth homelessness, and performance management.
  • Build collaborative relationships that promote consistent data standards and shared learning across the homelessness response system.
  • Ensure analytical products and technical assistance reflect the unique needs and experiences of youth and young adults experiencing homelessness.

Benefits

  • Work from Anywhere in Washington State
  • Many Commerce employees work remotely or have a hybrid schedule.
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